Caliber - Monroe - Sun Valley
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Worked with Brandy start to finish and had an outstanding experience. Repairs were completed successfully and she kept me informed from the estimate phase through completion. So happy to have worked with a competent individual and great company!!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ever thing went great I would recomed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Brandy was great through the entire process
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I appreciated the texts after you having the car for a week. There was no correspondence until the 4th day of having the car.
Customer Service - 4.5/5.0 -
Again I appreciated the texts. When the car was finished, it would have been nice to provide the hours of your facility. I was thinking that the closing time was 6 bc of when I dropped my car off , you were open. I almost missed picking up my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin and his admin were excellent with communication and service! My repair was completed faster than expected! Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was flawless! The customer service was exceptional, very happy with Caliber Collision of Indian Trail.
My Experience - 5.0/5.0 -
Excellent!! All the way around. Thank you for making an inconvenience an excellent experience!!! And my car turned out GREAT!! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service excellent personnel excellent experience thank you
Customer Service - 5.0/5.0 -
Excellent service excellent personnel excellent experience thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is like new! And they finished it in much less than the estimated time. I'm a happy customer!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great regarding the progress of the repair. Customer service was awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything went well from The rental to the car Repairs to any questions the response was great, accommodating, and professional.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was a delay that appears to be the result of not being thorough with a parts inventory. But staff were pleasant to work with.
My Experience - 0.0/5.0 -
Stripe on car was damaged and not fixed properly. Rep said bring it back to fix under warranty when I can. I accept that answer.
Likely to Recommend - 5.0/5.0 -
Great service! Thanks again.
Repair Quality - 5.0/5.0 -
I got very good answers and service was great.
Customer Service - 5.0/5.0 -
Their service is the best.