Caliber - Monroe - Sun Valley
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Zac kept me informed throughout the process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'm coming back for any body work in the future and will absolutely recommend them to -anyone-.
Repair Quality - 5.0/5.0 -
Beginning to end easy, fast, and the staff are great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Zach is the guy! Hands down. 💪🏿⭐️⭐️⭐️⭐️⭐️⭐️
Repair Quality - 5.0/5.0 -
Zach is absolutely amazing! Slamming customer service and over the top professionalism. ⭐️⭐️⭐️⭐️⭐️
Customer Service - 5.0/5.0 -
⭐️⭐️⭐️⭐️⭐️
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed at the consistent communication from our advisor Zach . He always keep us in the loop and apologized many time for the delays which we are not at all upset about , actually we are appreciative someone took the time he did and made us feel very comfortable that he wanted it to be right not just quick . Highly recommend based on our experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Zach was amazing
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The aftermarket bumper that was installed is slightly bent/out-of-level on the left/driver side; and the plastic step pad that covers the top of it has 2 cracks, each near a screw/bolt fastener. I’m still awaiting delivery of my new replacement hitch receiver with 2” ball.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
He left many damages and the gub at the tunk ,again the water stil insid the pumper becaus he don't change sorry I don't now the name ,It is not tight every thing
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
I am not satisfied ,because the car is still not repaired I back wednsday , the tunk is not perfect close and it has gub, and it has miss ather part
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Everyone was so kind and stayed in constant communication. The repair took longer than expected due to delays in parts delivery however I was given an update almost daily. I would like to mention Zack and Justin specifically for their outstanding service through the whole process and also Brandy for her help when time really started ticking and I was worried about running out of rental car coverage. My car looks brand new! Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was perfect, the quality control was perfect, and the service time was very reasonable.
Customer Service - 5.0/5.0 -
Communication was perfect. We were proactively kept up to date on the progress of our repairs without needing to initiate communications. CC also put quality control as a very high priority.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Justin Polk handled this for me, he got the part ordered and got the repair set up in a timely manner! He was extremely helpful and very detailed! Very professional and made sure I was taken care of!
My Experience - 5.0/5.0 -
It was great working with Caliber Collison at Sun Valley. It was easy to get appointment, estimate and a drop of date. Zac updated me on the progress every morning upto the day of my pickup. They really did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience! Just picked up my Lexus ES350 Fsport. The wait time for the work to be completed was negligible. The results are fabulous! Picked up the rental at the Caliber location and returned it to same location. They made the whole process extremely easy. Thanks!!