Caliber - Monroe - Sun Valley
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone I spoke with was very polite. They were wonderful to work with and I would definitely use them again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Sure would! Did a great job!
Repair Quality - 5.0/5.0 -
They did an excellent job, ! I would like to say an extra thanks to Milieak,I’m not sure if I came even close to spelling his name properly. But this young man did an excellent job and dealing with the insurance which was not sure what they was doing, he did a excellent job on car and communication with me about my car when the insurance couldn’t make their mind up on what they wanted them to do. He’s an outstanding young man that did an awesome job on my car and I will recommend your company to everyone. Thank you all so much.
Customer Service - 5.0/5.0 -
Wonderful communication!
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I've had my truck repaired twice at this shop and I recommend it 100%. They are super responsible and do incredible work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy buen servicio desde el momento que te reciben el vehículo y al momento de entregar el vehículo ya reparado excelentes atención desde todo el personal es mi taller de confianza es l segunda vez que ellos reparan mi vehículo
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I dealt with Mr. Malik Wafer. Malik was wonderful. He was very upfront on what was going to get fixed and how long it would take. Malik made sure my car was perfect before I got there to pick it up. He stayed up with me daily, as the car was being repaired to let me know how far along they've come.. Malik made this miserable process very easy to deal with. I am so thankful for Malik. I would not recommend going anywhere else.
Customer Service - 5.0/5.0 -
I dealt with Mr. Malik Wafer. Malik was wonderful. He was very upfront on what was going to get fixed and how long it would take. Malik made sure my car was perfect before I got there to pick it up. He stayed up with me daily, as the car was being repaired to let me know how far along they've come.. Malik made this miserable process very easy to deal with. I am so thankful for Malik. I would not recommend going anywhere else.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent in every way!
Customer Service - 5.0/5.0 -
Eager to please and help in everyway
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was a great experience with Caliber. Not ideal to get into accident, but was a smooth quick process to get fixed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very happy with the outcome of my repair. Unfortunately, the factory initially sent a faulty bumper. The team did their best to make it work, but when it became clear that wasn’t possible, they ordered a new one and it came out great. Colby K. did an amazing job communicating with me throughout the process. He reassured me that the repair would be done right and that he would make sure it was up to the same standards he’d want for himself and he absolutely did. I’m very grateful that the team holds such high standards and wanted the repair to be done to perfection.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Im very happy with the outcome of my repair. Unfortunately, the factory initially sent a faulty bumper. The team did their best to make it work, but when it became clear that wasn’t possible, they ordered a new one and it came out great. Colby K. did an amazing job communicating with me throughout the process. He reassured me that the repair would be done right and that he would make sure it was up to the same standards he’d want for himself and he absolutely did. I’m very grateful that the team holds such high standards and wanted the repair to be done to perfection.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the staff are welcoming,, helpful. Colby and Eric went the extra mile to make this repair a pleasant experience. Excellent communication and updates. The car looks great. I am very pleased with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new. Friendly staff. Very pleased overall.
Customer Service - 5.0/5.0 -
Car looks like new. Staff was friendly and knowledgeable.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Communication (update call or text) was promised 3 times a week (Monday, Wednesday, and Friday). I was the one who reached out, question whether or not I would have heard from anyone at Caliber
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at Caliber were kind, informative and professional.
Customer Service - 5.0/5.0 -
Excellent: Ms Jennifer was very knowledgeable and respectful.