Caliber - Monroe - Sun Valley
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There was confusion at first but Eric did a fantastic job of getting things corrected and my car done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was completely satisfied with the paint. Job looks very nice, but some of the repairs was not all the way repaired and I still feel as though my hood on my car is still lifted. I understand that things can’t be perfect. but I’m still able to put my hand underneath my hood in there should not be any space between my hand and the hood.
My Experience - 5.0/5.0 -
Excellent customer service and this team delivers a great customer experience! Communication was consistent throughout the repair timeline. Mr Evans was exceptional, friendly, patient when answering my questions, and kindly explained everything thoroughly! I was very impressed with the professionalism and quality of work with the repair of my vehicle. Very pleased with my experience with this location and would highly recommend to anyone who needs collision repair work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely pleased with the work that Caliber did on my truck. I was impressed by their knowledge of what needed to be done and how they did that to 100% quality. Will definitely recommend them to all that need work done on their vehicles.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Pleasure to work with and good communication throughout the process!
Customer Service - 5.0/5.0 -
Great, friendly staff!
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never recommended Caliber, not in a million years.
Repair Quality - 0.5/5.0 -
The entire team at the 5520 West Highway 74 should, in my opinion, go back through basic training. Jessica, Lori, and Amber all systematically created an experience that was as unwelcoming as it was inefficient.
Customer Service - 0.5/5.0 -
There were zero warm and fuzzies when it came to customer service. Only the very bare minimum was done, and with a frown on everyone’s face.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve used Caliber previously and that’s why I used them again.
Repair Quality - 5.0/5.0 -
My car looks great again!
Customer Service - 5.0/5.0 -
Everyone at Caliber who worked with me was wonderful to answer all my questions.
Returned Clean
My Experience - 5.0/5.0 -
From the moment I dropped off my car, I felt very well taken care of. They kept me updated and went above and beyond. They even fixed my license plate cover that I thought was a loss in the accident. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
We are very satisfied with the work that was done.
Customer Service - 4.0/5.0 -
They were kind in person. The only feedback we have is communication about the timeline for the car being completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super satisfied can’t even tell anything happened
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair work was great, and I appreciate that you guys were upfront and honest with me. I just didn't like that you guys had my car for almost 3 weeks, for how little damage it had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is friendly. They got my car in and completed quickly.