Caliber - Monroe - Sun Valley

4.6 (706reviews)
90%
5520 Hwy 74 West,  Monroe,  NC  28110

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (706)

Likely to Recommend

Repair Quality

Staff is friendly. They got my car in and completed quickly.

Customer Service

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Repair Quality

Great customer service from the staff encountered

Customer Service

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Repair Quality

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Repair Quality

The body work looks amazing! Thank you for all craftsmanship!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

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Repair Quality

Customer Service

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Repair Quality

Would’ve liked some communication - I had to call multiple times for updates. If I hadn’t called, I would’ve had zero updates.

Customer Service

Returned Clean

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Repair Quality

Everything was very professional and we’re highly satisfied with the repairs to our automobile.

Customer Service

Returned Clean

My Experience

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Repair Quality

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Repair Quality

Very kind and helpful staffs 👍

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My Experience

Likely to Recommend

Just depends on what their insurance covers and where their contracted out. I will go to a different branch next time.

Repair Quality

Who raw quality of the repair was great. But the timeframe in which it took to have the repairs complete wereunacceptable.

Customer Service

Poor communication with me, did not keep me informed or up-to-date with their realistic timeframe and expectations.

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Repair Quality

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Repair Quality

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Likely to Recommend

I will be posting this to everyone letting my friends and family know about how disappointing you guys service was.

Repair Quality

Very Very disappointed in the professionalism and the service that was performed on my vehicle. Had to take my vehicle back twice. I will advise anyone in the future to not take there vehicle to caliber collision.

Customer Service

The atmosphere was not good at all not greeting or smile and they didn't have good knowledge of the process .

Returned Clean