Caliber - Monroe - Sun Valley

4.6 (708reviews)
89%
5520 Hwy 74 West,  Monroe,  NC  28110

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (708)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone that we dealt with at Caliber Collision were so helpful and honest with us. We especially would like to thank Amber and Jessica.

Customer Service

Likely to Recommend

Repair Quality

The whole team is great. From the very beginning, Amber managed my expectations regarding the length of repairs and communication. This meant I felt informed throughout the whole process.

Customer Service

Again, Amber, Jessica, and the entire team were happy to answer any questions I had and accommodated my schedule for drop off and pick up.

Returned Clean

Likely to Recommend

Repair Quality

The bumper appears to now have damage in another spot to the right of the original damage,

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber age tvAm er painted the bumper, but I see black spots and scratches on top of the bumper that needs to be painted

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The bumper does not fit completely flush. There is a paint drip that they stated was there prior to repair. I wish they would have called me once it was found prior to repair to tell me it was there as I was not aware that it was there.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer experience fell apart at the end. No conclusion.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Beautiful Job, Justin was excellent

Customer Service

Staff helpful and courteous

Likely to Recommend

Repair Quality

They did a great job on my car. Paint was flawless. I couldn't be happier

Customer Service

Great, got updates weekly

Likely to Recommend

Already recommended

Repair Quality

Amber was fantastic to work with!

Customer Service

Amber was great. She kept me updated on the progress and had the Jeep ready exactly when she said it would be.

Returned Clean

My Experience

My experience was extraordinarily satisfying. The personnel was great from the lovely face at the front desk to the constant and welcomed updates on the progress of the repair. Thank you!

Likely to Recommend

Repair Quality

Amber and team were excellent!!

Customer Service

Returned Clean

My Experience

Very pleased with the repair. Above and beyond my expectations. I highly recommend caliber to anyone in need of auto body repair

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

My car looks brand new !

Customer Service

Amber, kept me informed from start to finish.

Returned Clean