Caliber - Monroe - Williams Rd
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The entire staff was great and helped get my car fixed quickly. Would definitely recommend this location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done and good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Job Kept me informed thruout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Team at Monroe Caliber. Best thing is they periodically keep you updated in the Process and Always ready for a call if you need more Info.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
You are the best , on time and did good work , thanks !
Customer Service - 5.0/5.0 -
Good job !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I would really like to leave a 10 because I was totally impressed with the response and feedback that I was given during the process. The job that your shop did looks really good with the exception of the paint match! The right rear quarter that was painted is lighter or whiter than the original paint! I mentioned this to Richard when I picked up the car but he said that it was ok and mentioned that they had blended the paint onto the door and it looked the same to him! The part on the rear quarter is whiter and I can tell it regardless of what he said! I am not upset about it but you asked for my feedback! I am ok with leaving it like it is because it’s too much of a hassle to put it back in the shop!
Customer Service - 5.0/5.0 -
Mellisa and Richard helped me stay on top of the whole process while it was in your shop. I appreciate that feedback!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truck looks Great 👍 thanks for keeping me informed as the process moved along. Hope I don't have another accident anytime soon but if I do I'll be bringing truck back to you guys.
My Experience - 5.0/5.0 -
My car looks great! I am very pleased with the professionalism and workmanship I received from Richard and the rest of the employees I encountered at Caliber. Richard kept me informed of the progress on my vehicle throughout the process, which was extremely helpful. The front desk customer service team was on point and I would definitely recommend this business to anyone who is in need of these types of repairs. Thank you, Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done my Ford look amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked very good
Customer Service - 5.0/5.0 -
My Ford looks amazing good
My Experience - 5.0/5.0 -
Very satisfied with the excellent job done on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The final completion date was 20 days after the original estimated completion date Don’t over promise and under perform
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Over promised under performed The completion date was 20 days after the original estimate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car was ready to go twice. I was told to pick it up each time. Twice there was still damage. I had to ask about the resolution and point out the issues each time.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
You guy’s are the best. Also you all have repaired four of my cars. And I was completely satisfied with all the work. Keep up the good work. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done. It looks really great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff at the Monroe collision center. Always kept me informed and super friendly and professional. The work performed was excellent.