Caliber - Monroe - Williams Rd

4.8 (4,097reviews)
96%
1839 Williams Road,  Monroe,  NC  28110

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,097)

My Experience

Michelle at the front desk and Michael were very professional and helpful. They explained all the details and were very kind and patient.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I was impressed with this caliber collision. I’ve used other caliber’s and wasn’t kept updated like this one

Repair Quality

Looks very good

Customer Service

Richard kept me up to speed throughout, impressed me

Likely to Recommend

I will definitely be using this shop again in the future.

Repair Quality

Caliber did an awesome job on fixing my daughter's car after she was side swiped they paid close attention to every detail.

Customer Service

Mike keep me in the loop every step of the process and inform me of any changes promptly.

Returned Clean

Likely to Recommend

Repair Quality

This place is awesome - helped us and every way from the minute we came in the front door . Mike was awesome and gave us our Jeep back in a timely manner and also looking better than ever. Highly recommend this place .

Customer Service

Great facility

Returned Clean

My Experience

Thanks everyone for helping me go through this process in a good smooth way.

Likely to Recommend

Repair Quality

Returned looking amazing

Customer Service

Informative

Returned Clean

Likely to Recommend

Repair Quality

Looked brand new inside and out

Customer Service

They did a wonderful job and kept me informed every step of the way

My Experience

I was satisfied with with the outcome on my car . I had to bring one thing to there attention about a part that that didn't look right. They are going to replace the part for me right away. I would highly recommend Caliber Collision They do great service .

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Repair Quality

Customer Service

Caliber Collision did a great job

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Richard never failed to contact me concerning the repairs to my car. My husband and I are grateful for his service. Thank you Caliber Collision.

Likely to Recommend

Certainly 💯

Repair Quality

The quality was excellent, thank you.

Customer Service

Customer service was fantastic, very friendly and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciated the text updates!

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service from start to finish

Likely to Recommend

Repair Quality

Excellent service. Start to finish!

Customer Service

Both Michelle and Michael were awesome

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Richard kept me updated on the progress.Caliber really does a excellent job.

Repair Quality

The body work was great. Repairs took longer than I expected. Overall I am completely satisfied.

Customer Service

Likely to Recommend

Repair Quality

Nice experience

Customer Service

Returned Clean

My Experience

As in the past, Caliber has provided top notch repair service while keeping the interests of the owner at the top of the list.