Caliber - Monroe - Williams Rd

4.8 (4,097reviews)
96%
1839 Williams Road,  Monroe,  NC  28110

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,097)

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My Experience

The crew were all very helpful!!

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Repair Quality

They have been very cordial and helpful!! Also very patient with me! Could not ask for better treatment!

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Customer Service

My Experience

They updated us often as repairs were started and along the way. They handled everything with our insurance company so we did not have to. Great service!

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Returned Clean

My Experience

Likely to Recommend

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My Experience

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My Experience

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Returned Clean

My Experience

Great work, once again. Thank you! One note. When I picked up the truck the radio volume was just about maxed out. Not cool… I’m glad someone got to enjoy the upgraded system, but turn it down before leaving the vehicle for the customer. Our ears will appreciate that.

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My Experience

Very happy and satisfied.

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10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Customer Service

My Experience

Outstanding service!

Likely to Recommend

Repair Quality

Outstanding service. Completely satisfied

Customer Service

Outstanding

My Experience

Although I’ve unfortunately had to have my car repaired due to accidents, Caliber Collision has made every experience as stress-free as possible. Communication was excellent from start to finish, and I always felt confident my Highlander was in good hands. I especially appreciated the daily text updates and the call letting me know it was finished a day early. The Highlander looks great—thank you!

Likely to Recommend

Repair Quality

My experience with Caliber Collision has been as smooth as it could be. Unfortunately, I’ve had to use you more than once due to accidents, but they always make a bad situation better. From start to finish, I knew exactly what was happening and felt confident my car was getting the best care. I really appreciated the daily text updates and the call letting me know it would be ready a day early. The car looks great—thank you!

Customer Service

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Customer Service

My Experience

Staff were polite and very professional and they fixed my car just as I would have wanted them to. Thanks to an amazing team!

My Experience

Michael and the team were great to work with.

My Experience

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Likely to Recommend

Repair Quality

Awesome service with an awesome team. They kept me updated all the way to the finish. I would definitely recommend them.

Customer Service

Custom service rep was really courteous and helpful to my needs. They have that back in the day family feel. Really nice people.

Returned Clean