Caliber - Monroe - Williams Rd

4.8 (4,064reviews)
95%
1839 Williams Road,  Monroe,  NC  28110

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,064)

My Experience

My Experience

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If they won't stand by their work and do a better job and fix what they should have done to begin with; not very likely that I will recommend them to anyone.

Repair Quality

Bumper repair was not smoothed out on both sides and we were told it was a manufacture stamp and it would take time to sand it out and paint. That should have been done before leaving the shop to fix my car correctly. This is very noticeable on the drivers side. I run a diesel business and can't send truck out half fixed. VERY DISSATISFIED!

Customer Service

Returned Clean

My Experience

Everyone was wonderful, the repairs look great the only thing I would improve is communication regarding where the car is in the repair process. I have used caliber when it was b&r and feel my previous experience with communication was better than this time. Thank you.

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Repair Quality

over all body work was satisfying

Customer Service

its started off shaky but end on a much better note

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My Experience

I had to talk my car back 3 times for different problems. This is from the same accident.

My Experience

Could not have asked for better service, complete satisfaction with the out come of the work, but most of all the kindness and helpfulness of the people that work there

Likely to Recommend

I have never been as satisfied

Repair Quality

Perfect. Would recommend to anyone

Customer Service

Beyond belief

Returned Clean

My Experience

Everyone was very accommodating and professional. They kept me informed of my cars progress.

My Experience

You've always provided excellent and timely service with very friendly staff.

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My Experience

GREAT JOB

My Experience