Caliber - Monroe - Williams Rd
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All the repairs looked fantastic! The team was very nice, and answered any questions that I had!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great. Work was done timely. Everything was checked and cleared. Would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with, work finished on schedule. Great company to deal with, highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
They were fast getting my car ready and work was perfect. Very friendly
Customer Service - 5.0/5.0 -
They kept me up to date about how the work was being done
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The truck rattles and vibrates
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication throughout the repair process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me informed through the process of Truck repairs. Great Job. 👍👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my teuck
Customer Service - 5.0/5.0 -
Great service & keep me up to date with progress of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and loved it.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Richard was amazing with keeping up with communication on the repairs of my vehicle!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Richard was great! So happy to have my car back
Customer Service - 5.0/5.0 -
Everyone there is great with communication
Returned Clean
My Experience - 5.0/5.0 -
I have used Caliber Collision previously per USAA's suggestion. Therefore, I was glad that I was able to revisit them for the repairs necessary after having been struck while in a parking lot. A couple of things stand out about this recent experience. First, and foremost, I was ALWAYS recognized and called by name whenever I entered the facility, either by Michelle or Mike. Very impressed by this. Secondly, I was updated as to the status of work being conducted and did find find it necessary to call for updates. And, upon picking up my car at the conclusion of the repairs it was returned to me in a very clean condition, which was greatly appreciated. I do hope that I do not need this service again, but if I do find myself in need of automotive repairs in the future I know where to go to resolve my worries. Thanks for the positive experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Previous experience with Caliber Collision, referred by USAA. Most notable was the fact that both Michelle and Mike called me by name as soon as they saw me enter the facility. I was kept updated as to the status of the work being conducted, which eliminated my having to call for updates. All correspondence regarding insurance approvals was handled by the facility. Upon picking my car up after completion of all work the car was in very clean condition and ready for the road. I will return if future needs arise for automotive repairs. Good job by all concerned!