Caliber - Monroe - Williams Rd

4.8 (4,097reviews)
95%
1839 Williams Road,  Monroe,  NC  28110

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,097)

My Experience

I am extremely please that the team worked so quickly to get my repair completed 2 days earlier than expected. Great work team! Also, the team at this Caliber location has always given me excellent and complete service. Unlike a different location I used once because it was closer to home, I have never had to return my car to have something corrected, or completed. This team catches everything this first time!

Likely to Recommend

Repair Quality

Customer Service

I have always been extremely satisfied with this location of Caliber Collision. When I moved and needed car repair my insurance suggested a location of Caliber much closer to my residence. I used them twice, both times having to take my car back for rework. Since then I have always returned to the Monroe location because al their constant attention to details and their timely updates on the progress of my repair.

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My Experience

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Customer Service

Returned Clean

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Repair Quality

They take tooo long had no transportation to get around kept sending parts back another delay

Customer Service

Took tooo long

Returned Clean

My Experience

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Customer Service

Returned Clean

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I would most definitely recommend this shop to anyone needing repair work done

Repair Quality

I was completely satisfied with the work done. The staff was very friendly and helpful.I would definitely recommend Caliber Collision to anyone needing repair work done.Thank you to all the technicians involved with my repair for a job well done!

Customer Service

The staff was very friendly and helpful

Returned Clean

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I will recommend, you're company to anyone I come into contact with.

Repair Quality

They done a fantastic job. Thanks.

Customer Service

Very professional. Very knowledgeable. Very helpful.

My Experience

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Returned Clean

My Experience

Great job!

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My Experience

Customer service was great!!! Communication was amazing!! Thanks again to Mike and Richard they really went above and beyond to assist me. You services are greatly appreciated!

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Returned Clean

My Experience

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My Experience

I am very happy with the professional and timely service, I received. Thank you for making my car look brand new.

My Experience

Treated with courtesy, respect and given constant updates. Very professional

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Everything handled professionally

Repair Quality

Work done professionally and I was treated likewise

Customer Service

Very pleased with the finished product

Returned Clean

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Repair Quality

There’s a couple air/trash bubbles in paint. But overall it’s close to perfect.

Customer Service

Returned Clean

My Experience

Exceeded all my expectations!! Completed my car repairs 11 days sooner than expected and it looks great!! Richard was a great communicator!!

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Would most definitely recommend!

Repair Quality

Customer Service

Excellent customer satisfaction and the quality of work on my vehicle is #1!! Richard was awesome to work with, always courteous and helpful.

My Experience

My Experience

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My Experience

Excellent repair and customer service Great job

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Great job

Repair Quality

Excellent service

Customer Service

Excellent