Caliber - Morgan Hill
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Due to well-rounded professional customer service, I am confident that Caliber Collision would provide the same service to all customers.
Repair Quality - 5.0/5.0 -
The repair work looks impeccable.
Customer Service - 5.0/5.0 -
Everyone I encountered, from the initial gal who contacted me, to the representative at the front desk, to the contact (Carlos) who was providing updates, was friendly and professional.
My Experience - 5.0/5.0 -
Great staff, very knowledgeable and kind. Kept me updated on the repairs. 👍👍👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
%100
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent job
My Experience - 5.0/5.0 -
Ray was professional and kept me informed every step of the repair! They even cleaned the inside and outside before I picked it up!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the great job
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Morgan hill location went above and beyond for my and my vehicle. They made sure I was satisfied with my experience and made me feel like I was heard and in good hands! 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They went above and beyond on making us feel understood! They gave a deep clean on the car for the troubles of having it over the holiday (thanksgiving) very happy with the results !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks Ray
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service. Vehicle returned in OEM condition.
Repair Quality - 5.0/5.0 -
Repaired to original purchase look
Customer Service - 5.0/5.0 -
Constant contact from caliber regarding status
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They exceeded our expectations. The car was returned to us, not just completely repaired, but spotless inside and out. Great work!
My Experience - 5.0/5.0 -
My car looks like new! The team did a great job in repairing the damage. Carlos did a great job in keeping me informed of the work being done. He went above and beyond in what I expected!
Likely to Recommend - 5.0/5.0 -
Very impressed! And will recommend to friends
Repair Quality - 5.0/5.0 -
Great work done on my SUV
Customer Service - 5.0/5.0 -
Very satisfied. Carlis kept me updated through the entire process
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would offer the information of my experience to a friend or colleague stating to be weary of the automated messaging system used by caliber collision.
Repair Quality - 4.5/5.0 -
Bumper does not align as factory bumper leaving gaps because bumper is aftermarket. Overall, bumper looks good.
Customer Service - 3.5/5.0 -
Juan was great to work with. Both knowledgeable and kind. He advised me of my vehicle completion date. Big Issue: Caliber automated system sent me a different vehicle completion date. Based on the automated system, I went ahead and rented a vehicle for 7 days. I visited caliber for a different reason that same day and was told by Juan that the automated system was incorrect and that I did not need to rent a vehicle. Hearing that I just wasted time and money, Juan brought me to site manager who was not apologetic nor friendly giving my situation was caused by caliber automatic messages. She should not work in customer service and definitely should not be a leader. Ultimately caliber completed my repair under Juans timeline and I am waiting to be reimbursed for the rental I did not need. Juan 11/10 Receptionist 10/10 Site manager 3/10
Returned Clean
My Experience - 5.0/5.0 -
Thank you for servicing my repair for a second time! Excellent work! All done in a timely manner with helpful and informative employees who kept you in loop every step of the way via phone call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This unfortunately is my second time back. BUT! I came back because you did such great work! I’m very satisfied. And would recommend anyone to your specific location
Customer Service - 5.0/5.0 -
Ray my service tech. Kept me informed every step of the way. Including your cool texts with service updates.
Returned Clean
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car repair look like new.
Customer Service - 5.0/5.0 -
Great customer service. Very satisfied with the completed timely job.