Caliber - Morgan Hill

4.9 (1,478reviews)
99%
140 Mast Street,  Morgan Hill,  CA  95037

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,478)

My Experience

Great service, efficient work. Thank you, Brandon, for courteously responding to the concerns and also attending to details.

Likely to Recommend

Repair Quality

I have not driven the car yet after bringing it back from the shop since I do not go out that much (more so with corona virus going around). It drove well from the shop to my house, and the damages that showed from outside have all been taken care of very well. I was told that the damages were just external anyway.

Customer Service

Goid execution, keeping in touch with me about the target date to finish the job. That helped me schedule my activities accordingly all through.

My Experience

Brandon was very helpful and kept me informed every step of the way. My truck was ready 4 days before the estimated completion date!

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

I was satisfied that the work was done on time and that they were quite professional throughout the whole process

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Repair Quality

Customer Service

My Experience

I had a claim with another company close by in Morgan Hill, CA a while back. It took so long to get the job done I was stunned. They had my car for over a month. I felt the job was incomplete. I went with them because they were close by and I couldn’t move my car. This time I went to see Caliber Collision and what a difference. They completed the job in less than a week. It is flawless. I can’t tell the car was ever damaged. These guys also were there for me. They are outstanding. I will always use them in the future. They are so customer oriented. I love caliber collision.

Likely to Recommend

I said it already. The work was exceptional.

Repair Quality

Caliber collision did a fantastic job on our car. They got the job done in about 3 day’s

Customer Service

They were so great. I mean the last time I had a claim it took two months to fix it. I’ll never use that company again. I will always use Caliber Collision. The best people believe it or don’t.

My Experience

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Repair Quality

Customer Service

My Experience

Everyone was very well educated on the project! The car looks great!

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Repair Quality

Great job!

Customer Service

Returned Clean

My Experience

Wow If it was not for Caliber I would have dropped my insurance company. These guys are great. Bill Harrigan

My Experience

The staff was really nice and helpful I appreciate it very much .

Likely to Recommend

I definitely would recommend everyone to go there I know I will definitely take my car there for fixing

Repair Quality

The repair looks great completely looks new I love it .

Customer Service

Everyone was very nice Brandon was also very helpful as well with explaining everything about what was going on with my car .

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Repair Quality

Customer Service

My Experience

Project finished a week early. I like the email updates and Brandon was very helpful.

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Repair Quality

looks good

Customer Service

Brandon was helpful and my truck was done a week early. I would recommend to friends.

My Experience

My service advisor Jessica was great and provided great customer service. She kept me updated as best as possible. Caliber Collision is lucky to have such an awesome adviser. Companies succeed or bankrupted by the personnel they hire. The work on my car is another story. I understand that not all repairs are straight forward when dealing with unseen damages. A few years back my Honda Accord was involved in an accident where the damage was more extensive. I still have pictures for comparison. The Caliber Collision Ctr in San Jose repaired it for around the same estimate and the job was completed less than 3 weeks. This incident with my TL took 4 weeks .... AND the ending quality is subpar. There is some clear, semi-transparent overspray on my right, passenger door. You can see it in the sunlight. My gas cap compartment, which was originally black has some white residue/overspray caked on the inside. I would think that if you kept my car this long than I would have rcvd it back LIKE NEW. I’m very disappointed. Regards, LN

Likely to Recommend

Repair Quality

Customer Service

Jessica kept me informed throughout the entire process and provided great customer service. She was quite patient with my questions and addressed my concerns.

Returned Clean

My Experience

Everyone at caliber collision I came in contact with was amazing and helpful and answered all my questions

Likely to Recommend

Repair Quality

Every staff I came in contact with was very helpful and I knowledgeable. The car looks amazing

Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

Completely satisfied, plus !

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Indeed!

Repair Quality

Great communication, very personable estimator (JESSICA) , accommodating to time of repair, repairs completed in a very timely manner to our schedule. Vehicle very clean and looks brand new. Very very VERY satisfied !

Customer Service

More than satisfied ! Again, Jessica.

Returned Clean

My Experience

Brandon informed of every step of the way. My car was finished before the expected date.

My Experience

My Experience

All the staff were professional and helpful. Brandon kept me informed about the progress. The work was done ahead of schedule and my truck looks great!

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Repair Quality

Customer Service

My Experience

The communication is excellent and the staff is very friendly.

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I already have!

Repair Quality

Customer Service

Returned Clean

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Would definitely recommend someone.

Repair Quality

Customer Service

Returned Clean