Caliber - Morris

4.6 (650reviews)
92%
1256 N. Division St,  Morris,  IL  60450

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (650)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Quick, efficient and complete work. Kept me informed, collision repair looks great!

My Experience

Really appreciated the updates as the car was being worked on. The final repair results were excellent! Car looked great when I picked it up.

My Experience

Staff were wonderful. Amazing frequent updates by text and phone. Liz at the front desk is an great, knowledgeable, company ambassador. Lauren C. was personable, and clear & careful about repair, care, and warranty details. Both answered any questions.

Likely to Recommend

Repair Quality

Car looks wonderful. Work was explained and timing clearly estimated

Customer Service

Liz at the desk and Jordan as estimator and liaison were wonderful.

My Experience

Thank you to everyone who repair our car and the quick turnaround time. We always suggest Caliber to anyone in need of car repairs. Your staff are always willing to answer any questions and go above and beyond.

Likely to Recommend

Repair Quality

Customer Service

Everyone is so helpful.

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Repair Quality

Customer Service

My Experience

Everything was great. Al was excellent at explaining everything to me.

Likely to Recommend

Repair Quality

I have filled this survey out already so please stop sending this.

Customer Service

My Experience

My experience was fantastic. Al was my point of contact but everyone I dealt with was great. They are all very friendly professional and in the end they did a great job on my truck.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everyone was friendly and knowledgeable.

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Repair Quality

Customer Service

Returned Clean

My Experience

All Good

Likely to Recommend

Good communication

Repair Quality

Good communication

Customer Service

Good

My Experience

Good communication however the repair took way longer than what was initially told to me. A 4 week repair turned into 6 weeks.

Likely to Recommend

Repair Quality

The repair came out great even though it took way longer than was initially estimated. However I was very displeased with the condition the inside of my vehicle was left. My entire inside of my vehicle was very dirty with the back seats being the most noticeable. I know for a fact that my back seats weren't dirty beforehand because I hardly have anyone back there but there was dirt marks all over the seats, unfinished water bottles on the floor and even a pen that I know wasn't mine. There was also a burn mark on the inside roof of my vehicle on the drivers side , like someone was sticking their hand out the window smoking and accidentally grazed the top of my car when they brought the cigarette back into the car. I don't even smoke either and would definitely have noticed that before I dropped my car off. The condition the inside of my vehicle was left was very unprofessional and seemed like they were joyriding in my vehicle. I will definitely not be recommending this place to anyone else after that.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Every one is awesome at the facility

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great service and very friendly people they helped with all of my trucks needs

Likely to Recommend

For sure would recommend Caliber Collision to anyone..

Repair Quality

Such a wonderful job, No one can tell it was ever wrecked.

Customer Service

Everyone was so attentive and helpful

Returned Clean

My Experience

Likely to Recommend

Repair Quality

great work

Customer Service

very friendly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean