Caliber - Morris

4.5 (615reviews)
91%
1256 N. Division St,  Morris,  IL  60450

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (615)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional communication, with regular text and phone updates throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or factory-perfect after service. Staff professionalism and friendliness are frequently highlighted, creating a welcoming, family-like atmosphere. Most repairs are completed on time or even early, demonstrating strong operational efficiency. However, some customers experienced extended repair times due to parts delays or staffing issues. A few isolated cases involved incomplete work, alignment issues, or communication breakdowns requiring return visits. The rental car coordination and clean vehicle delivery are additional positives customers appreciate.
Select to learn more
"They really are the best on every aspect. I'm extremely satisfied with the service, work performed, ..." Read more
"Damaged the car during repair. Took longer the expected by a lot then I picked up the car and it ..." Read more
"Caliber collision did an excellent job on repairing my jeep. It looks brand new!!! I would highly recommend ..." Read more
"Terrible paint job, body panels dont line up, missing side moldingtrim, door lettering crooked, ..." Read more
"Fast, courteous service. Very professional. The work was outstanding. Cant complain at all."
"Continuous updates with the progress in realistic terms with quality."
"Text messages every Tuesday and Thursday."
"Communication was excellent. From what I can see the work was like brand new. Highly recommend them ..." Read more
"Very easy experience- they explained everything and then updated me twice a week about the status of my car. My car looks great ..." Read more
"You never fixed our car. We came and got it back because it was there for 2 weeks waiting on an estimate. ..." Read more

My Experience

My car was repaired quicker than promised and came out beautifully. Everyone was kind and helpful.

Likely to Recommend

Repair Quality

Everyone was kind and courteous. The repair was completed before expected, and my car looks brand new!

Customer Service

Everyone was very helpful and kind.

Returned Clean

My Experience

Caliber was very professional and did excellent work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly to communicate,give update on time and well received by the employees.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There are 2 issues one with where the bumper snaps on that didn’t get a good seal and there is a smell so bad in my car that it’s hard to breathe! Nauseating. I’m pretty unhappy with that.

My Experience

Have one small spot on back door black something but overall awesome. Thanks again for a great job!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for the work in my car I satisfied.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The Caliber team was outstanding. Everyone was very friendly and communicative. The work was done well, and the team went out of their way to get the car back to me as quickly as possible. Would highly recommend Caliber for future work.

My Experience

Likely to Recommend

Repair Quality

The quality of the repair i went there for was great. They kinda cleaned the inside of my car but then took all my change

Customer Service

It was great

Returned Clean

Likely to Recommend

Repair Quality

Caliber collision did a great job and were really communicative during the process.

Customer Service

The costumer service at Caliber Collision was great. Kate was really helpful as this was my first major accident and was not familiar with having insurance repair a vehicle

My Experience

Great service and awesome communication

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Amazingly quick, everyone in the office was prompt and professional. Helpful and kind throughout the entire process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always do a great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone at Caliber went out of their way to fix my vehical and they were all very nice.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service