Caliber - Morrisville

4.8 (1,366reviews)
96%
120 Airtech Dr,  Morrisville,  NC  27560

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,366)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text updates and daily status notifications that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule, exceeding expectations. Staff professionalism, friendliness, and genuine care for customers were repeatedly commended. A few customers noted areas for improvement, including more proactive communication without needing to call for updates, better accuracy in delivery timelines, and ensuring all repair details are thoroughly checked before vehicle return.
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"... office staff to all employees I am very satisfied. The car looks better than when I purchased it when it was new!" Read more
"... entire repair process. The work they did was amazing—my car doesnt even look like it was in a hit-and-run. The staff were very pleasant, professional, and ..." Read more
"The side door need to be buffed out after we saw the issue upon pickup. This should have been noticed by Caliber ..." Read more
"paint do not match."
"Actually completed a few days early."
"The repair work was completed before the promised date"
"My car was ready earlier than what I expected. One happy customer."
"Took 41 days to do the repairs. They said one part came in damaged 4 times"
"... was never promised of when it will be ready . They told us 10 minutes before it was ready to come pick it up like we live next door" Read more
"Honestly, I really appreciated the consistent feedback during every stage of the repair. It really put me at ease as to what was going on. ..." Read more
"Communication was exceptional from the initial call to delivery of the vehicle."
"Waited a month to inform us they dont do this work, they are only a body shop."
"... not adequately informed during the repair process. I had to call the shop every time to get the status and update" Read more
"The communication was EXCELLENT!!"

My Experience

Team was outstanding!

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My Experience

My Experience

Thank you so much Caliber Collision and to Keith Preston for being professional and update me through the process of my car repair

My Experience

Great service and communication was excellent and kept me up to date! Big thank you to the team at Caliber Collision.

My Experience

Thank you for repair

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Returned Clean

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Returned Clean

My Experience

My Experience

Great service and great repair. Thank you

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Great work performed, car looks awesome

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My Experience

I had an excellent experience with Caliber Collision getting my 2022 Honda Civic Sport repaired. From the beginning to the end, their team was professional, friendly, knowledgeable, and kept me informed throughout the entire repair process. They did an amazing job on my car. When I picked it up, it looked fantastic — honestly, you could hardly tell it had ever been in an accident. The attention to detail and quality of the work really stood out to me. I also appreciated how seriously they took my concerns and how they made sure everything was done properly before returning my vehicle. Their customer service was just as impressive as the repair work. If you’re looking for a collision repair shop you can trust with your vehicle, I highly recommend Caliber Collision. They earned my 5-star review, and I would definitely use them again. Great work and an outstanding team! 🚗👏🏽⭐️⭐️⭐️⭐️⭐️

My Experience

I will be satisfied when the chrome in front on driver side on bumper is replaced... I want my vehicle the same way I bought it to the shop.. I talk to my advisor he is working on that to replace the chrome on front bumper... thanks

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Returned Clean

My Experience

Su personal fue muy amable y respetuoso, excelente trabajo y ambiente muchas gracias

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Lo recomiendo

Repair Quality

Fácil y buena comunicación me sentí muy cómodo en el lugar muy buen servicio

Customer Service

Excelente servicio

Returned Clean

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Returned Clean

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everyone was very helpful

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My Experience

Keith is the man, he did an awesome job. He stayed late one night so I could pickup my car, great dude. Needs a raise. Thank you!

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