Caliber - Morrisville

4.8 (1,378reviews)
96%
120 Airtech Dr,  Morrisville,  NC  27560

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,378)

Likely to Recommend

Repair Quality

It took way too long. I understand supply chain slow ups but every week it was something different. Then on the ride home had a random part fly off the car. Still waiting on return call for that. Staff was friendly and this was most likely a one off situation but I would not recommend based on my experience.

Customer Service

Staff was friendly and communicated through out the delays

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Collision went above and beyond my expectations. The entire process from scheduling to the quality work to the coordination of the rental and pick-up were better than expected. It made what could have been a big hassle into something that was smooth and seamless. Our technician - Patrick - was particularly helpful in expediting the fix given our rental situation. He showed a lot of care for the client and the quality of work. A+

My Experience

Very friendly, professional staff. From start to finish- explained everything, got it done on time , car looks great!

Likely to Recommend

Repair Quality

Customer Service

Friendly , courteous staff Very efficient set of procedures, kept well informed on status of project Work completed on schedule Excellent results- car looked great

My Experience

The person who helped me was Robert. He was so thorough and stayed in contact with me the through the whole process. So professional…gave me confidence in my choice of using Caliber. And the truck looked so good. As we inspected the finished product again he was thorough and answered any questions I had. You found a winner in Robert !!!

Likely to Recommend

Repair Quality

Service and repairs was great. Robert was very good handling the repair and claim !

Customer Service

Robert and staff were great

Returned Clean

My Experience

Your team is thoroughly trained, knowledgeable and very courteous. They work to please the customer. Thank you!

My Experience

All of the staff I spoke with were friendly and very helpful throughout the process of repairing my vehicle. I was sent frequent updates on its progress, and I was back on the road in less than a week!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m really impressed. They were patient and helpful the whole time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Caliber Collision team in Morrisville did a fantastic job getting my car in and getting the repairs completed as quickly possible as well as looping me in throughout the repair process. Great interactions with the staff and greatly appreciate this process being smooth and fast. Overall I would recommend anyone who has been in a car accident to get their car replaced here.

Likely to Recommend

I have been in two car accidents and the Caliber Collision team in Morrisville did a great job at making this painful process as smooth as possible.

Repair Quality

The quality of the repair was truly great

Customer Service

The customer service that I received has been top notch and very responsive.

Returned Clean

My Experience

Robert was very helpful in getting repairs done ahead of time. Overall experience was very very satisfactory

Likely to Recommend

Repair Quality

Very good service , excellent updates from team (Roberts) on daily basis

Customer Service

Returned Clean

My Experience

My Experience

Great experience with the receptionist and the guy that did the walkthrough/ explained what was done to the car. Both were very personable, easy to speak with and answered any questions I had. Great communication and a speedy turnaround time made it a pleasant process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs were great and communication was even better.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was great with excellent communication and delivered faster than anticipated. The only disappointment is that I expected my car to be washed and cleaned as a part of the overall process. It want clean going in, but with the recognition that all of this work had been done on it, to come back and have it not be cleaned fresh as part of the process was quite disappointing. It is minor detail overall, but one with an impact.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Huge shout out to Robert and Marsha! Ultimate customer service!!!!

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean