Caliber - Mount Airy
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Never talked to anyone unless l called about the car.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I had a very complicated repair situation as I was dealing with three different repair claims all at once. Caliber Collision was able to accommodate all three claims at the same time so that I wouldn't have to bring my car in for multiple fixes. I specifically worked with Ronny who was fantastic. He listened to my concerns, worked with me around issues involving my rental car and with finding the parts my car needed. He was extremely attentive and always in contact with me to communicate next steps, provide me with updates, and answer any questions I had. I would highly recommend Caliber Collision and Ronny!
Likely to Recommend - 5.0/5.0 -
Yes, definitely
Repair Quality - 5.0/5.0 -
Great work, very pleased!
Customer Service - 5.0/5.0 -
Great experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a beautiful job repairing and painting our car. Looks brand new!
Customer Service - 5.0/5.0 -
They were wonderful to work with. They went above and beyond making phone calls to the insurance. My car had snow on it so they cleaned the car off. Exceptional service.
My Experience - 5.0/5.0 -
Awesome job! Was completed MUCH faster than expected. Great service!
My Experience - 5.0/5.0 -
I so appreciate the consistent contact you provided. You made the process so painless which I truly appreciate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repairs took longer than anticipated due to unavailability of parts. Not Caliber's fault but still inconvenient. Paint not a good match but other than that, the quality of their work is good. They kept me informed of progress and are friendly and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I'm overall very satisfied with the repair.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The repair was on time I got calls about updates throughout the process I could check the status from the website Everyone i spoke with was very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will actively share my dissatisfaction with Caliber Collision to as many people as I can reach.
Repair Quality - 0.5/5.0 -
I dropped off the vehicle for for hail damage repair bid. The dissembled the vehicle without my approval, did not advise us of the process, could not get the replacement roof, finally I had to request the vehicle back unrepaired since it had been 3 months, and they charged me $2,200.00 for returning my unrepaired vehicle (which now has new mechanical issues caused by the disassembly). We have been fighting with Caliber for the past 30 days and have a MD Attorney general compliant pending. So yes, a bit dissatisfied.
Customer Service - 0.5/5.0 -
The Mt Airy Md site employees of Manny and Justin were not helpful, unprofessional, and petty. I would suggest they be terminated.
Returned Clean
My Experience - 5.0/5.0 -
Good communication Excellent quality workmanship Pleasant staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle was repaired to our satisfaction