Caliber - Mount Airy

4.7 (943reviews)
93%
1706 Back Acre Cir,  Mount Airy,  MD  21771

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (943)

Likely to Recommend

Repair Quality

They were through, they paid attention to detail. Ronnie called me during repairs to let me know how the repairs were coming along.

Customer Service

They were through, they paid attention to detail. Ronnie called me during repairs to let me know how the repairs were coming along.

Returned Clean

Likely to Recommend

Repair Quality

Excellent work! Very impressed that my truck was so clean when I picked it up. Thank you!

Customer Service

Manny and the desk staff were very kind and helpful.

Returned Clean

Likely to Recommend

Repair Quality

After picking up vehicle, it over heated. Disappointed had it picked it and returned

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good experience. Savannah took great care of us. Great communication throughout the process. Our Jeep looks brand new. This has always been our body shop and name change has not changed great service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was fantastic-my car came back to me looking showroom new. Start to finish, everything was like a well-oiled machine. I would recommend them in a split second.

Likely to Recommend

Repair Quality

Fantastic job, my car looks showroom new.

Customer Service

Fantastic

Returned Clean

My Experience

The team was very informative through the entire process and fixed my vehicle quickly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great staff, great job on my Rav4!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The folks at the shop really took care of me and where very kind and profesional and did a fantastic job! Especially Ronnie and Savannah!

Likely to Recommend

Repair Quality

The service, attitude and availability of Ronnie and Savannah at Mt Airy Caliber Collision was outstanding.

Customer Service

This is the 3rd survey I have done for this company for this work. It is now harassment. Stop.

Returned Clean

Likely to Recommend

Very good experience, just seemed to take a while. We could have gotten a rental through insurance, but chose not to.

Repair Quality

Customer Service

I was kept informed of the project by text or phone call on a regular basis

Returned Clean

Likely to Recommend

Repair Quality

They did a great job. Every friendly, and kept in the loop with what was going on with the van. Thank you for everything

Customer Service

Very friendly

Returned Clean

My Experience

Loved how quickly it was done and how nice the car looked

Likely to Recommend

Repair Quality

Ronny was extremely responsive and kept me in the loop with regular updates, even just to tell me that everything was on schedule. He was thorough and gave me a clear explanation of the process and what to expect, and he ensured I received updates while he was out for a vacation. Couldn't have asked for better service.

Customer Service

See previous response

Returned Clean

My Experience

Excellent experience start to finish!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Took way too long for such a small repair but besides that the communication was so terrible only until I would call and demand information is when I would get calls back

Customer Service

Not enough communication

Returned Clean