Caliber - Naperville - 801 Frontenac
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on the paint job guys! Perfect match and delivered on the exact day you promised. I always use you guys for body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job my car looks like it has never been hit.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best Repair Shop I've Ever Used. Will Definitely Recommend To Others.
Customer Service - 5.0/5.0 -
Perfect! Couldn't Have Asked For Better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond to get my vehicle back up and running in record time!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Never got any text messages or emails about my truck being there or being worked on till after I picked it up. Will say though when I called to find out how it was all going they were really nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work and fast with repairs
Customer Service - 5.0/5.0 -
Very good work and fast with repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was very nicely done
Customer Service - 5.0/5.0 -
Very nice people and very courteous
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service. Professional Service. I would recommend you to anybody.
Repair Quality - 5.0/5.0 -
. You people were great. Thank you so very much. Excellent service.
Customer Service - 5.0/5.0 -
You kept me updated all the time. Again, thank you so much.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs on my vehicle were done faster than expected and everything looks great! I am totally satisfied with the work they did!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
The reason why I am giving it a 2 is because I initially planned for my car to be repaired at Caliber Collision 7615 W Irving Park Rd, Chicago, IL 60634. Because its close to my location. My car got towed and dropped of at the Irving Park location. I spoke to the front desk filled out the necessary paper work and then was told if my car has major damages its going to be taken to their bigger location for the repairs. Which the way the front desk lady made it sound like was, their location is close by. I was then called later that night and told that my car was getting transferred to their Naperville location. I was in bit of a shock because I didn't think my car would be that far from me. At that point I was like, "Whatever as long as my car gets fixed." But then I was told afterwards the mechanics don't work on weekends. Which I didn't think it would be a problem at first but, because of that it made my repairs longer to get fixed. I dropped off my car on February 13th and got it back March 4th. Which made me have my rental for a long period of time. Knowing the stuff I know now. I would have taken my car to a different location.
Repair Quality - 3.5/5.0 -
Overall they did a pretty good job in fixing the main problem.