Caliber - Warrenville

4.8 (1,163reviews)
95%
2s781 Route 59,  Warrenville,  IL  60555

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,163)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent customer service, with many highlighting the professional and helpful staff who provide outstanding communication throughout the repair process. The quality of repairs receives high marks, with numerous customers noting their vehicles look brand new or better than before the accident. Communication stands out as a major strength, particularly the text update system that keeps customers informed without requiring phone calls. Timeliness is generally positive, with many repairs completed ahead of schedule, though some customers experienced delays due to parts availability. Additional appreciated services include vehicle cleaning and detailing upon pickup. While most experiences are highly positive, some customers noted minor issues requiring return visits and occasional communication gaps during the process.
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"... stressful situation less terrible. As far as the repair, my car looks better than before the accident. They even cleaned it up inside and out. Thank you ..." Read more
"... updated via text the entire time they had my car. Everything was repaired by the following Tuesday, 6 days later. The Staff also kindly washed and vacuumed ..." Read more
"It looks like it had never been in an accident. Thank you so much for doing such a beautiful job."
"NEVER GOING BACK. THEY STOLE FROM ME!!!! OVER $100 WORTH OF PRODUCT WAS STOLEN FROM MY ELBOW COMPARTMENT AND WHEN I CALLED ..." Read more
"A team member broke my fender when placing it back on and they notified no one. I only found out because ..." Read more
"The service and updates exceeded my expectations. The car was completed a week early."
"... staff was great as well as my car when it was done. A whole two days early!! Thanks guys!" Read more
"... vehicle repairs were estimated to take one week, Caliber had my care ready within 6 days!" Read more
"... the right part, so the original ETA was pushed out. The revised ETA was met 1 day early." Read more
"NO. TOOK A WEEK LONGER THAN TOLD"
"... ask for an update throughout the entire process. An update was always waiting for me on my voicemail or text." Read more
"This is the only time I have been given text updates with the progress and status of our vehicle. It was fantastic. If we ..." Read more
"The team was extremely good, l got update every day about the progress of the repairs and we have had a great communication ..." Read more
"... youre at work you cant always answer phone calls so texting updates was extremely helpful." Read more
"Thy were very communicative with me the whole process which was very nice and the repairs were quick which ..." Read more

My Experience

Thank you for your persistence in pursuing parts to complete the repair.

My Experience

My Experience

Close to home, professional staff throughout and I’m very happy with all of the repairs.

My Experience

Update are great, sometime too often. But that was find.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were wonderful at keeping me informed every step of the way! I will recommend Caliber Collision to all m6 friends if they need auto body work. Thank you!

Likely to Recommend

Repair Quality

My care looks brand new again! And it's a 2018!

Customer Service

Sent me daily updates on the progress of my car repair.

Returned Clean

Likely to Recommend

Repair Quality

Excellent work and communication!

Customer Service

Returned Clean

My Experience

I’m extremely satisfied with the repair work on my Honda. The entire process was smooth from start to finish. The receptionist kept me updated throughout the repair, and the communication was excellent, which made everything stress-free. The repairs were completed professionally, and my car looks great. I truly appreciate the team's attention to detail and outstanding customer service. Thank you to everyone at Caliber Collision for making this such a positive experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good experience.

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Muy bien el servicio

Customer Service

Muy bueno el servicio

Returned Clean

Likely to Recommend

Repair Quality

My coolant light is now coming on- Repairs were done for that area of my car and now light is flashing low coolant

Customer Service

The customer service was great

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks brand new. Thank you!

My Experience

I've had my car fixed there several times. They have always been great to work with and very accommodating. They do a very good job as well. I would recommend them to anyone.

My Experience

It is good to keep updating the progress

Likely to Recommend

I recommend them to any and everyone

Repair Quality

Excellent communication, vehicle was done in a gt timely fashion

Customer Service

Always kept me up to date

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was very professional and I like that they text me with updates so I knew what was going on with my car. They did great work too!

Customer Service

Returned Clean