Caliber - St Charles
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The whole process was pain free. The staff that I first met with was very friendly at put me at ease. Very polished operation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris was great Eddie and Jorge very professional and caring
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on repairs. Cleaned car is a bonus. Kept me updated. I've returned to this location several times, unfortunately - and would recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done fantastic! I can’t even tell anything ever happened
Customer Service - 5.0/5.0 -
Everyone I talked to was very nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No worries if Caliper Collision has your vehicle for repairs!
Repair Quality - 5.0/5.0 -
Eddie & George were terrific and my 2025 Genesis G70 car looks new again! Picking up my car from Eddie showing and patiently telling me every detail including recalibrating every sensor! A great company with highly skilled employees!!
Customer Service - 5.0/5.0 -
Every employee from receptionist to managers at both Naperville and St. Charles were easy to work with and they followed up regarding repairs progress often!
Returned Clean
My Experience - 5.0/5.0 -
I very pleased with the service I got for my Jeep. It was a job well done and I got my Jeep back sooner than I expected. The people I dealt with were nice and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent professional friendly service.
Customer Service - 5.0/5.0 -
Excellent friendly customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Efficient…less $ than expected same $500.00 to me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very efficient… friendly… coordination w. Enterprise good.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Wish I could have gotten more direct updates from Caliber St Charles with them contacting me on the progress. I felt I initiated more contact. I also didn't receive an text for progress updates until my vehicle was completed and I had possession.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great shop, great work, great staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Everything went smoothly aside from they had it longer than originally thought.
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks really really good.
Customer Service - 5.0/5.0 -
Great staff.