Caliber - St Charles

4.7 (1,284reviews)
92%
2891 Dukane Drive,  St. Charles,  IL  60174

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,284)

My Experience

Efficient…less $ than expected same $500.00 to me

Likely to Recommend

Great job

Repair Quality

Everything went smoothly aside from they had it longer than originally thought.

Customer Service

Everyone was friendly and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks really really good.

Customer Service

Great staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Eddie the GM set very realistic expectations and explained the progress including explanations of any potential difficulties (very common in today’s supply chain and delivery environment). Every person I interacted with was very professional. Over all set very realistic expectations and exceeded them.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The service overall was excellent. I returned my rental car to the auto service location, and they handled the arranged pickup of my rental from Enterprise. They were extremely accommodating from point A to Z. I recommend, Caliber Collision, to anyone looking for professional service. My car was available for pickup in a very timely manner.

Customer Service

Returned Clean

My Experience

Good communication service and prompt repair

My Experience

Caliber always does a very professional job. We have had our cars repaired 3 times and they have always done an outstanding job.

Likely to Recommend

Repair Quality

I had to bring the car back because a the battery bracket and a couple other components weren’t bolted or attached.

Customer Service

Likely to Recommend

The shop was close to home and I couldn’t ask for more with the turnaround time.

Repair Quality

Repair on my car took a week from drop off. everything worked out easy and the repair looked like new.

Customer Service

Eddie was great with communication and Chris was helpful with coordinating from the front desk.

Returned Clean

My Experience

Ed was so kind and went above and beyond to get our repair completed. Appreciated how he coordinated with all necessary points of contacts to get our repair completed and back to new!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service