Caliber - Naperville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very satisfied with the outcome of the repair and the customer service. Katie, I think is her name, the person at the desk who greets and checks customers in, was very friendly, informative and diligent.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.8/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The team was very communicative throughout the repair with updates. This was very much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The experience was flawless from start to finish
My Experience - 5.0/5.0 -
Caliber was great with communication regarding parts, due dates, etc. I really appreciated Kate who helped with the rental car, both securing and returning. She was great answering all questions I had before I chose Caliber. Overall, Kate and Dan made an unpleasant experience better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great people to work with. Aways kept me informed throughout the process of repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent people to work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100%!!
Repair Quality - 5.0/5.0 -
They were all super sweet and polite, and always kept in total communication with me!
Customer Service - 5.0/5.0 -
Very professional and finished my car super quick!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 2.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
They were mediocre. Missed initial damage prolonging the repair process and ordering of additional parts needed. Then when I went to pick it up there was a piece of the bumper sticking out. They said they would order the part and I could come back and they could quickly swap it out but they never reached out to me about the part.
My Experience - 5.0/5.0 -
Thank you for your sincere & excellent service I wish you continued success
Likely to Recommend - 5.0/5.0 -
it's very reliable
Repair Quality - 5.0/5.0 -
excellent service
Customer Service - 5.0/5.0 -
excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can’t tell where the damage was in the first place.
Customer Service - 5.0/5.0 -
Kayt was a bolt of sunshine from start to finish.