Caliber - Naperville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Without a doubt I would recommend. The entire process was great.
Repair Quality - 5.0/5.0 -
The entire process from estimate to return of my vehicle Caliber Collision was great. They do a great job on the car as well as keeping customers informed.
Customer Service - 5.0/5.0
My Experience - 4.8/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was incredible! Everyone was very communicative and thorough and made the process very easy.
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber was extremely nice and professional. They did an excellent job repairing my car and did it very quickly. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone from initial quote thru the finished repairs - this was a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional, communicated well, and did a great job on the repairs. Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Overall a positive experience however I felt the communication could have been more proactive and provided more detail about where my car was in the repair process.
Customer Service - 5.0/5.0 -
Kate is the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new! Couldn't have asked for a better job
Customer Service - 5.0/5.0 -
Amazing! Everyone was so nice and helpful. The process was easy to understand
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent job overall, there is a single piece that was slightly misaligned but I was offered to have an OEM part ordered to install at a later date
Customer Service - 5.0/5.0 -
Kept me in the loop even with multiple delays occuring
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely felt good about going here.
Repair Quality - 5.0/5.0 -
Quality of the repair was good, the customer service was top notch, very friendly and helpful, and communicated well, got the repairs done earlier than predicted.
Customer Service - 5.0/5.0 -
Great customer service, felt very comfortable and communicated with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Such great people to work with. My car looks brand new after they repaired the damage. I couldn’t be happier with the work and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed by the good communication and frequent updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very impressed with your service and communication!
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks beautiful and you guys did a great job
Customer Service - 5.0/5.0 -
Very satisfying
Returned Clean
My Experience - 5.0/5.0 -
The work on my car is fantastic. Kate and Mikah are thorough and pleasant. A good experience.
My Experience - 5.0/5.0 -
The staff was great and my car looks perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Quality workmanship and very helpful