Caliber - Naperville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
. Most definitely would brag about the experience and the work performed on my car
Repair Quality - 5.0/5.0 -
. Personable . Kept me well informed as work each step of the way . Excellent body repair
Customer Service - 5.0/5.0 -
Made every effort to make the experience/ repair painless
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional job. Auto looks as good as prior to the accident. Thank you Caliber.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked good as new with exception of Crack in trim
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
All of the body work looks good, but when I picked up my car the nameplates on the back were missing. I asked about them and was told they were still shipping and they said they would call and set up an appointment to have them put on. But it has been over a week and I still have not heard back.
Customer Service - 3.5/5.0 -
Everyone was very friendly, but I still have not been contacted to have the nameplates replaced.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for being kind sweet people🤍
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody was very nice. Also communication was top-notch along with the way the vehicle looks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good and communicates were great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I WILL ALWAYS RECOMMEND CALIBER COLLISION! Especially this Naperville location
Repair Quality - 5.0/5.0 -
This was the best experience ive had! All staff was kind and very knowledgeable, my car repairs were beautifully done as if nothing ever happened and they cleaned the inside and outside of my car 🥹. The rental experience with enterprise was amazing as well. Overall very satisfied with my experience at the Naperville location 479 N River Rd, Naperville, IL 60563
Customer Service - 5.0/5.0 -
Great customer service!! Very friendly and kind! Great decor as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front desk lady was super kind and welcoming all the time, I can tell she loves what she does.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good.. nice people and timely repair.
Customer Service - 5.0/5.0 -
Kate and Micah were great
Returned Clean
My Experience - 5.0/5.0 -
I’m very satisfied with the auto body work performed on my vehicle. The team at Caliber Collision provided excellent service and delivered a seamless, hassle-free experience from start to finish. I highly recommend them for their professionalism, quality workmanship, and commitment to customer satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repair met my expectations, and I appreciated the professionalism and communication throughout the process. The vehicle was returned in excellent condition, and the workmanship appears thorough and reliable. Overall, I am confident in the repair and satisfied with the service provided by Caliber Collision.”
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job and great customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Micah was wonderful to work with. He was thorough and explained the steps he would take. The communication was great and my car was finished way before I had expected! Very happy with my experience