Caliber - Naperville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Definitely
Repair Quality - 4.5/5.0 -
In my opinion no one can get a 10!
Customer Service - 5.0/5.0 -
But Kate gets a 10🙃
Returned Clean
My Experience - 5.0/5.0 -
The whole caliber team was amazing ! They were always extremely friendly and helpful. They were prompt with returning calls and extremely efficient and prompt with the repairs. The whole team went above and beyond to make the experience with this company a good one! Cheryl Sagen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work performed was excellent and on schedule. Some additional work was performed without charge. In my opinion this is the best place to get auto body work and I strongly recommend this place. Take this from a 80-yr old who has ample life experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Adhesive on the inside of my car . Broken rear view mirror. Grease on my visor and headliner. All of this should have been checked before I picked up the car. Very disappointing.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kate was phenomenal! She really went above and beyond to help me and answer my questions. I also love her positive attitude.
Returned Clean
My Experience - 5.0/5.0 -
From start to finish the staff was very helpful and provided updates on the progress of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kate and Mikah were nice and helpful
Returned Clean
My Experience - 5.0/5.0 -
The staff was Amazing! Professional and courteous throughout the process. My Mercedes looks like new!
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Fantastic!
Customer Service - 5.0/5.0 -
Great staff; friendly and professional. They did great work on my Mercedes; looks like new! I recommend them 100%!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team at your Naperville office. They kept me informed on my vehicle and got the job done fast.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
No way to confirm quality of repairs as they were done to back end underside of vehicle.
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car was repaired perfectly and quickly. They even vacuumed and washed my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new. They even vacuumed it.
Customer Service - 5.0/5.0 -
My car looked at good as new. Thank you, Caliber Collision.
Returned Clean
My Experience - 5.0/5.0 -
Thanks very much for great customer service & quality work done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
wonderful service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the 2nd time we’ve worked with Caliber and have been happy both times.
Repair Quality - 5.0/5.0 -
The repair looks amazing. My daughter was very happy when she got her jeep back.
Customer Service - 5.0/5.0 -
Great communication throughout the process.