Caliber - Naperville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
This is the 2nd time we’ve worked with Caliber and have been happy both times.
Repair Quality - 5.0/5.0 -
The repair looks amazing. My daughter was very happy when she got her jeep back.
Customer Service - 5.0/5.0 -
Great communication throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision did an excellent job repairing my car. They kept me updated throughout the entire process with regular texts, which made everything easy and stress-free. Even better, my car was returned to me earlier than expected, and it looks as good as new. The quality of the work really shows. I would absolutely recommend Caliber Collision to anyone who needs repairs, and I wouldn’t hesitate to use them again in the future.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really impressed with my experience at Caliber Collision. Everyone was friendly, professional and knowledgeable and the repair work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Exceptional work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job , Great Manager , Thanks a lot
Customer Service - 5.0/5.0 -
Great Job , Professional Work And A Great Manager
Returned Clean
My Experience - 5.0/5.0 -
Friendly, thorough and helpful. Kept me updated with status of repairs, and the process.Also helped make the car rental process easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am completely satisfied with quality of repair. Now car looks as new. Thanks a lot.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were all courteous and polite. They kept me in the loop throughout the repair process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
The only real issue with this place is parking. It is pretty crazy sometimes parking there.
Repair Quality - 5.0/5.0 -
The car looks amazing
Customer Service - 5.0/5.0 -
I enjoyed working with Dan and Kait. They were very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great support from everyone involved. Super quick process too.
Customer Service - 5.0/5.0 -
Everyone was super nice!
Returned Clean
My Experience - 5.0/5.0 -
Very professional, courteous and kind. From start to finish, this was one of the best customer service experiences I have ever had. My vehicle was done ahead of time and looks perfect. The paint was blended to match the natural fading from the rest of the car. I will tell everyone I know about the experience I had with Caliber Collision, and I will only use them for any repairs I need in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent experience with Caliber Collision. They were very professional and caring. They kept me informed throught the process. My vehicle was repaired earlier than expected and it looked perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Very efficient
Returned Clean
Likely to Recommend - 5.0/5.0 -
Dan and Kate managed frustrating insurance company communications and took care of everything!
Repair Quality - 5.0/5.0 -
Staff worked hard to make sure the color matched.
Customer Service - 5.0/5.0 -
Lots of updates, Kate and Dan were great to work with.