Caliber - Naperville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for a very quick and thorough job. Repairs look great, communication along the way was much appreciated. Very satisfied, would recommend your service to anyone
Likely to Recommend - 5.0/5.0 -
One of the most seamless transactions I’ve had in a long time! I thought the days of companies doing their very best were over:)
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amy was very professional yet outgoing and truly kind.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Painting on lip of bumpers could be better but otherwise all good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Friendly and fast
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Process was effortless and communication was excellent between they texts and calls. Amy was a pleasure to work with and Mike was great with updates. I would highly recommend you and will be back should I ever need Car repairs. Thank you for making the entire process painless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved all of the text and phone call updates throughout the process. Really appreciated that! For your records, note that my first name is spelled McLorn. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I loved all of the updates - text and calls. Repairs took longer than expected, but a great team and follow up made for an excellent experience!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Amy and Mikah were a pleasure to deal with. Very efficient and I’m very pleased with the work done.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
you guys were great !!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were well done and look like new. The cars interior was wiped clean as if detailed. No work was done that didn't need to be done.
Customer Service - 5.0/5.0 -
Response to my call for an estimate was returned quickly and they easily accommodated my time schedule. Calls were made by them to keep me updated on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took me in right away, and, delivered the car back, in great shape, ahead of schedule. Also, kept me updated while body repair was happening. Also took care of rental car coordination with Enterprise.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did great. Car looks 100%
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work done was of good quality. Good communication throughout the process. The only issue I felt was that they job was relatively small and it shouldn’t have taken a whole week to get it done.