Caliber - Naperville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The job was completed on time and as agreed to. There was a problem with a plastic part but I was given to opportunity to approve the extra expense of replacing the part before the repair was completed. All the staff that I dealt with were professional and respectful when dealing with my repair. The workmanship of the repair was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was very friendly and professional. They kept me updated with where my car was in the process of repairs. Fix was done to excellent standards. Thank you, folks of Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job with the repairs. Kept me updated the whole way. Professional atmosphere.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
My main dissatisfaction was the length of repai time and failure to get an accurate schedule of completion
Customer Service - 2.5/5.0 -
Again, no accurate schedule.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service , very courteous people. Special mention to the front desk person, she is very kind and polite person. Of course the work was also done excellent. Keep up the good job 👍
Likely to Recommend - 5.0/5.0 -
Awesome service , friendly staff. Definitely will recommend
Repair Quality - 5.0/5.0 -
Totally satisfied
Customer Service - 5.0/5.0 -
Awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely recommend your shop great customer service great job on my car
Repair Quality - 5.0/5.0 -
Thank you for making the whole experience wonderful and easy my car looks great everyone has asked me where did I get it done I highly recommend it your place
Customer Service - 5.0/5.0 -
Absolutely great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It's the second time I chose to take my truck to this shop for body repairs. Since they did an awesome job the 1st time, they were even willing to drop off my truck at home
Customer Service - 5.0/5.0 -
Answer all my questions
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Well you returned it. With a new scratch in the tailgate. And the sensors didn't work.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair in short amount of time
Customer Service - 5.0/5.0 -
Great communication on status