Caliber - Naperville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I've not driven the car much yet, so TBD. But I will say that the exterior looks even better than when we bought the car! Kudos to the paint team.
Customer Service - 4.5/5.0 -
Kat, the front office boss, was very professional and positive - she's a great representation of your company.
My Experience - 5.0/5.0 -
I will recommend this place. they are nice people and professional.They absulutely khow how to get the job done 100%.and Im 100% satisfied what they done to my car.Awesome
My Experience - 5.0/5.0 -
Appreciated the communication. Great staff. Will use you again :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well Done! The service people were quite friendly. The service process was efficient and prompt. On a scale of 100 = High Quality, Dan the Technician and Kate the Administrator demonstrated 110% competence! Last but not least THANK YOU!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
110% Totally Satisfied Both Dan and Kate were excellent at what they do. My scale for rating service quality has 3 dimensions: Accuracy, Completeness, and Timeliness. Caliber Collision score 10+ on each dimension!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and excellent job on repairs.
My Experience - 5.0/5.0 -
The repairs have my car looking brand new, and the job was completed by the time that had been estimated upon dropping it off. Complete satisfaction!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My experience with Caliber Collision was excellent. My car bumper was broken, and they inspected it and repaired it beautifully. Dan, Britteney, and Michael were all very kind and helpful, and Dan kept me updated on the repair progress every day. The entire process was smooth and stress-free.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service! My bumper looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality work and good people!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kate, Michah and Dan were all extremely helpful, considerate and communicative during the whole repair process. Not only did they do great work on my vehicle, but they also made every step of the process a breeze.
Customer Service - 5.0/5.0 -
The whole teams customer service was top notch. Kate especially was extremely helpful and completely took the stress out of the situation.
My Experience - 5.0/5.0 -
Great customer service! I was notified of status frequently. Attention to detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with the outcome of the repair and the customer service. Katie, I think is her name, the person at the desk who greets and checks customers in, was very friendly, informative and diligent.