Caliber - Nashville - Downtown

4.7 (2,715reviews)
93%
921 2nd Avenue N,  Nashville,  TN  37201

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,715)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Working with nationwide and Caliber was a great experience and I appreciated how easy they made everything for me.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

the shop attempted to repair my hatch instead of replacing. Due to the location of the dent, the lines of the vehicle are off. There are also dust spots in the paint and a blimish where the paint was touched while wet.

Customer Service

The shop’s personnel were nice enough, but I had to leave my vehicle the first time repairs were “complete” due to quality of the repair.

My Experience

Likely to Recommend

Repair Quality

Completely satisfied except for a pinstriping error

Customer Service

My Experience

Jena is awesome,kept me posted on everything. I so happy at the time it took to fix my car. I looks wonderful. Amazing friendly office staff. I will not ever go any place else if I ever need them again.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great professional service by all the staff

My Experience

Blaine and the others were great to deal with and were very understanding!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I have used your services on three different occasions. All very pleasant experiences. Starting with Brenne's happy, courteous welcome to Blane's courteous and caring concern about my vehicle to the excellent repair job, my experiences have been exceptional. Don't lose the "IT" factor because you have it. Sam Owen

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Anissa was terrific - fairly promised and far exceeded expectations. The team appeared to genuinely enjoy working there and with each other. Well done!

My Experience

Gaps and work looked perfect

Likely to Recommend

Repair Quality

Customer Service

My Experience

I picked up my car after the repair and it wasn't running correct. The initial wreck involved front end damage and I was concerned about it being repaired correctly. As I pulled out the engine was roaring and wouldn't change gears and when it did, it was a hard jerk. I immediately took it back and the techs at Caliber drove it and said yes, there was something wrong with the transmission.. I asked if they drove it before saying it was ready because they worked on the engine ... the one who drove it when I picked it up said"I wasn't the one who worked on it, but In guess not"... I will say that Jenna was great. I realize it was out of her hands. She talked to her manager and he said it was definately related to the wreck.. She got me a rent a car, because I had already turned mine in.. it was a holiday, so no one was in the office.. it was very frustrating, but she was very understanding through the process..they kept the car to run diagnostics to see what they needed to do..