Caliber - Nashville - Downtown

4.7 (2,714reviews)
93%
921 2nd Avenue N,  Nashville,  TN  37201

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,714)

Likely to Recommend

Repair Quality

Great from start to finish! They made it so easy.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nathan was incredibly helpful and communicative throughout the process

My Experience

Likely to Recommend

Repair Quality

The team did a great job fixing my car. Megan was amazing and super communicative. Will be recommending to friends/family in the future!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I'll recommend they ask about which shop has a fully staffed paint department if they want to take anything to a Caliber shop.

Repair Quality

One of the broken pieces that I pointed out at dropoff, had to be fixed at time of pick-up, when I pointed out that they never fixed it.

Customer Service

2 weeks in a row my pickup date got moved by exactly one week, and I was given the exact same excuse and promise BOTH times.

Returned Clean

My Experience

Had a great experience working with Nathan. There were some delays out of his control, however he was very responsive and kept me in the loop. Nathan made the overall experience the smoothest it could be!

Likely to Recommend

Repair Quality

Extremely satisfied with the repair on the car. You cannot tell it was in an accident

Customer Service

Really enjoyed working with Nathan. There were some delays out of his control but he made sure to communicate them. And we worked out a solution when the repair was delayed for a third time

My Experience

I had a great experience with Caliber Collision. They truly went above and beyond with the repairs to my car, and the quality of their work exceeded my expectations! I’d especially like to thank Tripp, who was an excellent communicator and kept me informed every step of the way throughout the repair process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service, very professional and I appreciate the the updates.