Caliber - Nashville - South

4.8 (748reviews)
96%
4415 Nolensville Pike,  Nashville,  TN  37211

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (748)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The team received high marks for proactive communication, keeping customers informed at every stage via calls and texts. Timeliness was a strong highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The friendly, professional, and caring staff were frequently commended for making a stressful process smooth and easy. A few customers noted improvement areas directly from their feedback, including occasional delays in completion dates, inconsistent communication in some cases, and isolated quality concerns such as paint mismatches or incomplete repairs.
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"I was very impressed - the car looks like new and the repair was done perfectly! Couldn't be happier - and truly appreciate the level ..." Read more
"Caliber Collision on Nolensville provided EXCELLENT service. They took the time to explain everything they did to the vehicle and were very nice and responsive ..." Read more
"Appreciated the great customer service and attention to detail by all the staff. Extremely pleased with the service and the repair work. Went above ..." Read more
"Excellent repair. Paint looks like new. Body work is impressive."
"The door does not close flush with the bodywork. The pain on the door has waves not sure if its the paint or ..." Read more
"great communication! kept up to date every step of the way"
"Yes - I had daily updates!"
"... is one of the best businesses I have dealt with - they were nice, communicated well, and made the process extremely easy!" Read more
"... Caliber team did an incredible job with the repair, communicated extremely well throughout the repair process from drop off to pick up, and made everything easy! ..." Read more
"It was very hard to get accurate and updated information."

My Experience

Everyone was very friendly have a great attitude and kept me involved to know the status by sending updated text.

Likely to Recommend

I’ve already recommended it to other people

Repair Quality

Very good and up-to-date in the entire process

Customer Service

Very good and up-to-date in the entire process

My Experience

They did a great and definitely recommend you guys to anyone. Keep up the good work.

Likely to Recommend

Great work and customer service

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

They did a great job. They were really nice and the suv looks brand new. They do great work and they stand behind it. I will definitely tell any and everyone to make sure they take their car, truck, or suv to caliber collision repair. It will be done right.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Small paint crease on tailgate. All else great job. Highly recommend Caliper Collision

Likely to Recommend

Repair Quality

Repairs done right

Customer Service

Kept in contact

Returned Clean

My Experience

Appreciated the great customer service and attention to detail by all the staff. Extremely pleased with the service and the repair work. Went above and beyond to locate an aftermarket park that was damaged. 5 star service. ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have told friends about my favorable experience!

Repair Quality

It looks like a new car!

Customer Service

Abby & Kim were very helpful and kept me informed.

My Experience

I appreciated the regular updates. The car was fixed before the estimated date, which was nice but not necessary. It was so clean when I got it back! I liked the people I interacted with.

Likely to Recommend

Repair Quality

Caliber completed the work quickly and the work was high quality.

Customer Service

Returned Clean

My Experience

My Experience

Car looks great. Looks like a new car . They took their time working on it not rushing the job to have to redo it.

Likely to Recommend

Repair Quality

Car looks great.

Customer Service

Friendly people answered all my questions.

My Experience

Quality work. 👍 Very satisfied 😎 Trip was very accommodating as was everyone with whom I interacted in person and over phone.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Abby is incredible. She went above and beyond to make a stressful process easy and approachable. I’m very thankful for how she interacted with my insurance company. My family has deeply trusted Abby for many years. She excels with fantastic work every time. Additionally, of the prior work done on my car, this shop has consistently performed the best work.

Likely to Recommend

Repair Quality

Abby at Caliber Collisions made a stressful process easy and streamlined. I’m very thankful for her help and Wendy with Farm Breau.

Customer Service

Abby is incredible.

Likely to Recommend

As of right now it’s a 5, but it will change after I bring my car back for additional improvements from initial repairs.

Repair Quality

The door does not close flush with the bodywork. The pain on the door has waves not sure if it’s the paint or the bodywork in the door is not smooth. The fender has a noticeable gap between the hood compared to the other side.

Customer Service

My Experience

Great work and communication! Something I was dreading turned into a free from stress situation. Abby kept me up to date always. I never had to ask how my car was coming along. The work done to the car was excellent. Highly recommend Caliber Collison!

Likely to Recommend

Excellent work on the car, good communication, received my car before date scheduled

Repair Quality

Excellent work, Great communication For a stressful situation Farm Bureau, Caliber and Enterprise rent a car all worked together for a seamless repair. For something you never want to happen ,the 3 made it stress free. Highly recommend Farm Bureau, Caliber and Enterprise.

Customer Service

Constant communication without ever having to check. Texts sent

My Experience

Excellent service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Abby helped make this process extremely easy. Would use caliber again and will recommend them to others

Likely to Recommend

Repair Quality

Abby and her team did a great job with everything from start to finish.

Customer Service