Caliber - New Braunfels
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Front end needs alignment
Customer Service - 4.0/5.0 -
Front end needs alignment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience with Caliber! Super fast turn around time and quality work! Larry was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Would use Caliber again if needed!
Customer Service - 5.0/5.0 -
Larry stayed in contact with updates the entire time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic customer service, communication, and quality of work. From the receptionist to the techs, everyone here was incredibly professional. Thank you for impeccably fixing my truck!
My Experience - 5.0/5.0 -
Fast, friendly, courteous, and competent – – – I have used caliber collision in the past – – – and will continue to use them in the future if needed – – – they were very friendly and went over and beyond the service I expected – – – thank you all employees of caliber collision that I dealt with – – – your help was appreciated
Likely to Recommend - 5.0/5.0 -
I have already recommended caliber collision to several of my neighbors
Repair Quality - 5.0/5.0 -
Fast, friendly, courteous – – – excellent service – – – excellent repair – – in fact when my wife and I got in the car, we thought we were in the wrong car because it was so clean – – – inside and out – – – we have used caliber collision in the past, and we will use them in the future – – – everything theyhave done for me has been excellent – – – – and with a lifetime guarantee– – – I highly recommend them – – – – and say hello to Larry for me
Customer Service - 5.0/5.0 -
Everyone I had contact with was friendly, courteous, and informative – – – and they kept me posted and informed on the progress of my repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Josh did an amazing job communicating and getting the job done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole staff that I had the pleasure of working with were awesome. Very patriotic and professional people. I want to thank the ones who installed my part and for doing the job pro-bono. I was not expecting that. I will let all my friends know of your business and the kind of work you do .. Awesome
My Experience - 5.0/5.0 -
Very nice job. Larry and Larry were kindness itself, answering questions and easing all fears and worries.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked like new
Customer Service - 5.0/5.0 -
Larry and Larry were fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
This is more about customer service than my vehicle getting fixed. The vehicle turned out fine. I was told at the end of the day on Thursday July 2nd to come pick up my vehicle, with no one informing me that the next day, friday July 3rd would be considered an observational holiday for July 4th, and the shop would be closed for the entire weekend starting Friday. I figured this out on my own after returning my rental, getting a ride FROM THE RENTAL PLACE to go pick up my vehicle, only to then learn that that caliber would be closed for the whole weekend. The rental company then left me without a vehicle for the entire weekend. Great experience!!!
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brought the part in to have it painted. The price was fare and they were able to get it done in one day. Very satisfied with the work and the profecilism of the staff.