Caliber - Newport News - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A few very small things weren't perfect for me and Zachary quickly made them so. Thank you to him and his team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The paint job looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful and got back in a timely manner
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic body work job on my car. Best communication I’ve ever received from an auto shop. 10/10 all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job fixing dents from car accident, but left my inside weathertech mats pretty dirty - to be fair they did offer to clean them when I pointed it out.
Customer Service - 5.0/5.0 -
Received texts every day, and easily reached technician when I phoned
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job and done in a timely manner.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The repair looks nice but it took 2 weeks to complete the work.
Customer Service - 3.0/5.0 -
They would text but not call as requested
Likely to Recommend - 5.0/5.0 -
Great work!
Repair Quality - 5.0/5.0 -
Great work done ahead of time.
Customer Service - 5.0/5.0 -
Staff was friendly and helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My fuel door won’t open now will be coming Monday
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks as if nothing happened
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second time using caliber. They did a terrific job both times.
Likely to Recommend - 5.0/5.0 -
You do great work
Repair Quality - 5.0/5.0 -
The work you had done for me on my 2020 Silverado was terrific. I can not see any signs that you ever did any work. It is back to the factory look.
Customer Service - 5.0/5.0 -
I was contacted durring the different steps to allow me the peace of mind that my truck was being worked on.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Caliber did a really good job with my vehicle. I was also impressed with the communication, I was kept updated every step of the way, and the work was completed quickly.