Caliber - Newport News - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Caliber did a really good job with my vehicle. I was also impressed with the communication, I was kept updated every step of the way, and the work was completed quickly.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job making the repairs. Increible job matching the paint!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job!
Customer Service - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber was fantastic! Super nice and communication was top tier. My repairs were completed quickly and I was back in my vehicle way faster than I expected. I can't even tell the bu.per was replaced. They worked with my insurance company, and took that stress off my shoulders. 100 percent recommend Caliber.
Likely to Recommend - 5.0/5.0 -
I would recommend this (Newport News) location to anyone that asks me!
Repair Quality - 5.0/5.0 -
Very happy with quality of the work done on my vehicle and the way I was updated throughout the process.
Customer Service - 5.0/5.0 -
My repair advisor Taylor was great! Constantly kept me informed and got my vehicle back to me as quickly as possible! Thank you Taylor!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and great communication. Thank you for such a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They done a really great job and kept me updated on the progress and where they were at one during the repair.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Por la calidad del trabajo que me hicieron no creo
Repair Quality - 0.5/5.0 -
Hay barios detalles que quedaron en la parte donde se reparo q no hicieron su trabajo de pintura bien y también dijeron que le pusieron faro nuevo y ese es el mismo que tenía no lo pusieron nuevo como dijeron me imagino que también isieron los mismos con las otras partes dañada nada más le arreglaron por encima este trabajo es de mala calidad parao que pago el seguro
Customer Service - 0.5/5.0 -
Hay barios detalles que quedaron en la parte donde se reparo q no hicieron su trabajo de pintura bien y también dijeron que le pusieron faro nuevo y ese es el mismo que tenía no lo pusieron nuevo como dijeron me imagino que también isieron los mismos con las otras partes dañada nada más le arreglaron por encima este trabajo es de mala calidad parao que pago el seguro
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The caliber collision in Newport News did the repair work on my bronco. They did a wonderful job, it was back to pre-accident condition. I would fully recommend them. I see why Ford recommends caliber collision for any body work and paint jobs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I was very happy with work done on my car! Thank you!
Likely to Recommend - 5.0/5.0 -
Very much recommend
Repair Quality - 5.0/5.0 -
Very helpful
Customer Service - 5.0/5.0 -
She was so nice and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent customer service, great communication and taylor is awesome
Customer Service - 5.0/5.0 -
taylor is amazing
My Experience - 5.0/5.0 -
It turned out nice