Caliber - Norcross
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
My car is completely 2 different colors its grey an black totally not happy with this job will be in Monday morning
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John did an amazing job with my Mazda. He kept me up to date on my vehicle with texts. I appreciate the time he took to make my experience with Calliber remarkable!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John was wonderful. He took great care of my Mazda while in the shop and kept me up to date with my preferred mode of communication: texts. He also made sure I was able to pick up my vehicle on my own schedule. He is a great asset to Calliber.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Outstanding
Repair Quality - 5.0/5.0 -
Super
Customer Service - 5.0/5.0 -
Mega
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
went in for a bumper left with a bad alternator and battery
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 0.5/5.0 -
My car came back damaged that had nothing to do with why it was in the shop
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John Grubbs was very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John and the crew there were friendly, did a great job restoring my vehicle, kept in constant communication, and felt with the insurance company directly so I didn't have to worry. Very great customer service experience and I work in the customer service industry.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very attentive and provided regular updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision employees are great! They make the car repair process easy for the customer. This is now my 3rd visit (3 separate incidents) and my regular (Jabari) guy wasnt there; and I still receive A-1 service. Jabari, John, Robert and even the front office manager...we're all great! Thank you again for getting me riding again!