Caliber - Norcross

4.7 (3,240reviews)
94%
5426 Buford Hwy,  Norcross,  GA  30071

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,240)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Nice people and very fast work

Returned Clean

Likely to Recommend

Repair Quality

I was honestly nervous at first because I’ve seen cars get repaired before and not look the same afterward. However, the team reassured me that my car would look like it did before the accident, and they absolutely delivered on that promise. My car looks exactly how it did before it was hit, if not even better. The quality of the work was amazing, the communication was great, and the turnaround time was much quicker than I expected. I’m extremely satisfied with the repair and truly appreciate the care and attention put into my vehicle.

Customer Service

The customer service was excellent from start to finish. Everyone at the shop was professional, friendly, and communicative throughout the entire process. I received consistent text updates every step of the way, which made me feel informed and reassured the entire time my car was being repaired. They made the process smooth and stress-free, and I truly appreciated the level of care and communication provided.

My Experience

The staff were kind and patient.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an amazing job on my car and they finished early. I highly recommend them

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cannot believe how quickly the work got done. So appreciative of the CC team.

Likely to Recommend

Repair Quality

Got the work done WAY ahead of schedule and communicated updates throughout the process. The work was also perfect.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was pleased with how really nice everyone was and the efficiency of all. I was keep up to date with the progress on my car's repairs. The repairs were completed in a timely manner and I was.helped with the pick up and return of me rental by both businesses. It was the most stress-free experience related to getting one's car repaired I've ever had! Many thanks to all who were involved in the matter!

My Experience

Service was extremely excellent! 10/10!!!

My Experience

Quick service, done very well.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely

Repair Quality

Edgar was my point of contact at Caliber and he was super helpful. I left with such a good impression of this company because of him & his great attitude and communication through out the entire process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Very excellent and professional services and repair was 100%.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am very happy with their performance Highly recommended

Customer Service

My Experience

The team was very responsive and professional and kept us up to date on the progress.