Caliber - Norcross

4.7 (3,242reviews)
94%
5426 Buford Hwy,  Norcross,  GA  30071

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,242)

Likely to Recommend

Repair Quality

Beautiful repair!

Customer Service

Returned Clean

My Experience

I was very pleased with my experience. Very fast service and great communication through text messages. The team was very professional and pleasant. Would recommend to family and friends.

Likely to Recommend

Repair Quality

Really great service and customer service. Would recommend to family and friends!

Customer Service

My Experience

Good team they have they did a fantastic job at my gmc I will give them a 10 of 10

Likely to Recommend

Repair Quality

Awesome. Service. This is my 2nd time have a vehicle fixed with caliber at this location specifically. Always courteous and informative. All around stand up crew!!! I appreciate everything they did to get my vehicle on the road again!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I recently brought my Mazda CX-5 in for repair, and I couldn't be happier with the service provided by Randy. He was professional, thorough, and incredibly easy to work with. Randy took the time to ensure the new part was installed perfectly and double-checked everything to make sure there were no lingering issues before handing the keys back. What I appreciated most was the communication—he kept me updated on the status of the repair throughout the entire process, so I was never left wondering. If you're looking for a mechanic who is technically skilled and provides top-notch customer service, ask for Randy. I’ll definitely be back for future needs! Also, technician(Isaias) also helped Randy very well to fix the car successfully.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The took excellent care of my care and keep me in formed every step of the way.

Customer Service

Likely to Recommend

Repair Quality

Teaming up with enterprise made the fix seamless

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Good

Customer Service

Good

My Experience

I had a really good experience.

My Experience

Everybody was so friendly and helpful! They did a beautiful job repairing my car. They even touched up little chips of paint! I would definitely go back! Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Friendly. Good work. Great communication.

Customer Service

Great communication.

My Experience

Caliber, particularly Edgar, did an outstanding job in reviewing and effectively communicating the results of a previuos repair. Kudos to the entire team.