Caliber - Norfolk - Wards Corner
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
According to my friend who picked it up
Customer Service - 4.5/5.0 -
I haven't seen my car as of yet. I had someone to pick it up for me. I am out of town until the 28th
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Overall very happy, however there was a bit of miscommunication on the hours I would actually be able to pick up the car (as things were finished after hours and the car was marked "completed" after published open hours) which impacted my rental coverage. Otherwise, great experience though with very friendly customer service!
My Experience - 5.0/5.0 -
I had an excellent experience with Caliber Collision. From start to finish, the team was professional, courteous, and kept me informed throughout the repair process. My vehicle was repaired beautifully, and I truly appreciate the quality of the work and the outstanding customer service I received. Thank you to the entire team for making what could have been a stressful experience as smooth and pleasant as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Only place I'd recommend.
Repair Quality - 5.0/5.0 -
This is the second time Caliber has taken great care of my vehicle. I will always choose Caliber first when my truck needs attention.
Customer Service - 5.0/5.0 -
Very communicative.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Communication was well and they were able to tell me exactly what was wrong and what came up during the repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They have been always courteous, and when I finally got my vehicle, it was amazing. The work they did was fantastic. And I highly highly recommend them in the future!
My Experience - 5.0/5.0 -
From all the front desk staff and for all the associates professional technicians (Painters) and the Manager/Supervisor, you’re All very nice people. I’m so very satisfied for repairing my 2013 LEXUS and my 2013 BMW and I appreciate the way you treated me as Customer, I will be coming back always when I needed and Will be recommending Calliber Collision at Merrit St. to my Friends, Thanks Again, Manuel 👍♥️🇺🇸
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was excellent. Everyone I came in contact with was helpful and friendly. Very positive experience.
My Experience - 5.0/5.0 -
Great job can’t even tell it was involved in a accident
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Steven, Mike and Marissa were great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
can't tell there was any damage.
Customer Service - 5.0/5.0 -
Great service from your team.