Caliber - Norfolk - Wards Corner

4.8 (3,509reviews)
96%
7615 Merritt St,  Norfolk,  VA  23513

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,509)

My Experience

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Customer Service

Mr. Baker did a great job communicating throughout the process. Front desk was also friendly and cordial

Returned Clean

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My Experience

Very quick turnaround and good customer service. Thank you so much

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My Experience

Speedy repair and very communicative. They periodically updated me on my car repair and the customer service was excellent!!

My Experience

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Steven was amazing. He is probably one of the best in the business. The service was amazing.

Customer Service

This was top notch

Returned Clean

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I got a bumper replacement and it was scratched so they had to order a new bumper. I was also told the warning lights that had came on after the accident would be fixed and they weren’t. And my drivers door handle to get out of my car was chipped when I got it back and it cut my hand

Customer Service

Returned Clean

My Experience

Matt was great Very timely repair

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My Experience

Great job received my car back faster than told. Staff was easy to work with.

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Returned Clean

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Always recommending this shop Have been a client since 2000. Recently used in 2020 for two Hondas Currently, used for Honda Ridgeline. Will always use this shop

Repair Quality

Completely Satisfied. -Texting with the Process Updates -Phone calls from Matt with follow up info -Completed work Excellent.

Customer Service

Matt. Followed up with calls and texts.

Returned Clean

My Experience

I would give you 6 stars if I could. Steven and your entire crew were just outstanding. Will recommend you to everyone.

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My Experience

Very nice and accommodating got me up and going the next day and very reasonable priced

My Experience

Likely to Recommend

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Customer Service

Returned Clean