Caliber - Norfolk - Wards Corner
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for two excellent repairs recently. Not only was the work done to the highest level of quality, but communication was excellent throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All work was completed in a timely manner to the highest standard.
Customer Service - 5.0/5.0 -
The customer service came first, then the quality of the work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
A few things are off - the repaired side view mirror shakes, the display panels now alternate from being lit to unlit randomly, and the rear back left window no longer opens. The repairs to the side, back, and front of the vehicle are beautiful - thank you!
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great communication - I knew day by day how the repair was going. And the final product was just as satisfying.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professionalism, courtesy by Stephen Completed 6 days ahead of scheduled date
Likely to Recommend - 5.0/5.0 -
Polite, professional, courtesy by all from receptionist to all workers.
Repair Quality - 5.0/5.0 -
Polite, professional, courtesy Explained process answered questions Rep,: Stephen
Customer Service - 5.0/5.0 -
Polite, professional, courtesy Receptionist always greeted with a smile and addressed you by name Explained process answered questions Rep,: Stephen
My Experience - 5.0/5.0 -
It was quick repair than i was expected
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Steven is excellent- very good customer service and followup. Will continue to use this Caliber location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matt and Mike et al did a wonderful job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt and Mike Kept me abreast of progress and explained anythiing i didn't understand. I could not have dealt with two more polite men.
Customer Service - 5.0/5.0 -
Polite, polite polite!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car is hesitating a little now, it never did that before.
Customer Service - 5.0/5.0 -
Very friendly, answered and explained all my questions, kept me informed from the start, very professional and knowledgeable.
My Experience - 5.0/5.0 -
Matt was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a very good job I will return