Caliber - Norfolk - Wards Corner
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Buff marks in the clear coat, new panel gap is off, new paint job left small bare areas, and the spoiler was taped on an falling off when they gave it to me.
Customer Service - 0.5/5.0 -
The vehicle was at the location from April 2nd with a a projected completion of April 30th. The car was not ready by the completion date and was extended by almost two weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I have to bring ge car back for a 3rd time. There is noise coming from where the damage is.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service a job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ms Susan was superlative.i really enjoyed touching. Basis with her throughout while my vehicle was under repairs.like we say,when i was on active duty.Bravo Zule. Job Well Done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I will only recommend this place!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are absolutely fantastic!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
absolutely fantastic! Caliber went above and beyond, and I was very very satisfied.
Customer Service - 5.0/5.0 -
excellent customer service! John was wonderful, he really took the time to go over my car with me both before and after, and Susan was very helpful when I ran into a snag and could not pick up my car on time. I really appreciate it the top notch customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They made sure I was updated at all times and they made me feel like they actually cared instead of me being a dollar sign. Susan and the lady at the front ( I forgot her name) they are awesome!
My Experience - 5.0/5.0 -
I liked getting the text messages! It felt like I was part of the process.