Caliber - Norfolk - Wards Corner
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
There was a scuff on the rear corner of my vehicle that was not there previously. All damage was identified prior to start with a walk thru. Also a concern of mine was brought up about a noise in the area of the damage. When I picked up my vehilce the area was cleaned where the noise previously existed. After a week of driving the vehicle the noise returned so I went to a local shop that informed me there was a leak in my coolant system. Even if the damage was not caused by the accident it would have been a great courtesy to know this to be repaired in a more timely manner.
Customer Service - 5.0/5.0 -
Very professional and tentative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The cargo area was dusty and parts were left in the cup holder. The repair itself looked like the panel was still minutely caved in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mr John Rial was great! True professional when dealing with customers
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Susan Marple did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are very happy with our overall experience with Caliber collision! I seriously have no complaints, everything and everyone was so helpful. Thank you Jon for being so awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had rear passenger bumper replaced and couldnât even tell the car was in an accident
Customer Service - 5.0/5.0 -
Very patient and explained everything