Caliber - Norfolk - Wards Corner

4.8 (3,498reviews)
96%
7615 Merritt St,  Norfolk,  VA  23513

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,498)

Likely to Recommend

Repair Quality

Steven kept me informed and finished ahead os schedule

Customer Service

My Experience

Everyone and everything was great. I would highly recommend this shop to everyone.

My Experience

Wonderful communication and very understanding team! We thank them all for their service!

Likely to Recommend

Repair Quality

Delivered ahead of schedule.

Customer Service

My Experience

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Customer Service

My Experience

Staff were courteous, efficient and respectful. I liked the way they would text me daily to keep me abreast of their progress on my auto…really appreciate that! Job Well Done! Thanks again 😊🙏

My Experience

Small slight problem with an issue on a paint but they are going to resolve it and once that's taken care of then I shall be perfectly fine and a satisfied customer

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Repair Quality

Customer Service

My Experience

From beginning to end, the service, communication and attention to detail was superb and appreciated

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Repair Quality

Customer Service

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Repair Quality

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My Experience

Likely to Recommend

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My Experience

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Customer Service

My Experience

My Experience

The staff of caliber collision exceeded all expectations. They were professional, respectful, and transparent through the repair. Steeven is the man.

My Experience

Steve did a great job with the estimate, communications were great while the van was being fixed, pickup went great and the ladies that worked the counter were really sweet!

My Experience

My car looks brand new! You would never guess there was rear driver side damage.

Likely to Recommend

Repair Quality

Customer Service

Was told I would get notifications every wednesday each week and sometimes I wouldn't get any.

Returned Clean

My Experience

I liked Mike the manager. Polite, treated me with respect and understanding.

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