Caliber - Norfolk - Wards Corner
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I liked Mike the manager. Polite, treated me with respect and understanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
They were terrific . I was very happy.
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service was great. Tech was great and responses was postive!
My Experience - 0.0/5.0 -
The vehicle is out of alignment car pulling to the right severely with steering wheel, turning by itself, and there is no way technician took this car for a test drive before it was released to me to pick up
My Experience - 5.0/5.0 -
Exceptional customer service from Mike
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They took good care of my car and fixed my back bumper and hitch with no issues. They kept me updated throughout the whole process and if they found any other damage underneath my back bumper that I would not have been able to see. When they said I had no further damage underneath my back bumper, I breathed a sigh of relief. They were honest the whole time. I would trust them again with my car.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a fantastic job on my repairs. Looks brand new!!! Thank you sooo much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was very happy with the updates on the repair of my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good update on work being done
Customer Service - 5.0/5.0 -
Good text update while my car was being repaired very please with the work
My Experience - 5.0/5.0 -
They went above and beyond. Also completed the repairs faster than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eva and Michael were great to work with for the time my vehicle was in the shop. They kept me informed about the work and the time frame of completion. I would recommend this shop to all my family and friends. Thank you for all your help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eva and Michael were a pleasure to work with. They kept me consistently informed throughout the repair process, and I truly appreciate how smoothly they handled this part of my claim. Thank you for making the experience seamless.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GREAT WORK HIGHLY RECOMMENDED!!!!!!
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff and the communication was excellent!! They went above and beyond on repairing my vehicle and answered all questions plus more.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’ve never had an experience with a shop run so smooth like it did here! Someone hit my car, damaging the front as shown in the photos. From the second I arrived there with my car, I was greeted with friendly faces. Drop off was super quick and easy. I dropped off on a Friday afternoon and by Monday I had an estimate and estimated completion date. The entire time I received detailed updates on what stage they were at with my car. I spoke with Mike, who was handling everything. Not only was he extremely friendly but he went the extra mile to ensure my car left the lot safe and ready to drive. I could not express enough how grateful I am for his help.