Caliber - Norfolk - Wards Corner
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I’ve never had an experience with a shop run so smooth like it did here! Someone hit my car, damaging the front as shown in the photos. From the second I arrived there with my car, I was greeted with friendly faces. Drop off was super quick and easy. I dropped off on a Friday afternoon and by Monday I had an estimate and estimated completion date. The entire time I received detailed updates on what stage they were at with my car. I spoke with Mike, who was handling everything. Not only was he extremely friendly but he went the extra mile to ensure my car left the lot safe and ready to drive. I could not express enough how grateful I am for his help.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From beginning to end service was excellent. Front office lady awesome, Me. Stephen kept me informed from the beginning to end with a call and text message no surprise cost. BZ to everyone at Caliber Collision Norfolk.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very accommodating to me at Caliber Collision
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Had to get my car repaired after an accident and Caliber Collision did a fantastic job! Friendly service, fast turnaround, and the car looks perfect. Highly recommend them for any collision. 👍👍👌
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second time I've used Caliber. Each time, I've been kept informed of the progress of the repair each step of the way. I'm very satisfied with Caliber. If ever I need body work done on my car, this is where I'll go. By far, they have provided the best experience for body work on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks beautiful and I love that it take them forever to get it back to me.Thank you for the full tank of gas too🙏🙏
My Experience - 5.0/5.0 -
Eva, Stephen and Mike were great to work with and I appreciate the daily updates. Everyone was very kind and helpful. Thank you all so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Stephen was extremely professional and personable, made sure to update me multiple times throughout the week to ensure the job was getting done. Not only that but my car was done quicker than anticipated. If I ever need car work done ever again, I am definitely bringing my car here. Give Stephen a raise, he deserves it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve never been to a better auto body shop. Stephen was amazing. He kept me updated every week, explained things to me perfectly clear, and made the entire experience non stressed. Not only did they fix my car, they even cleaned the inside for me. Stephen was the best and I genuinely think he deserves a raise for the ambition and effort he put in to make sure I was taken care of. If anyone I know is in need of auto body repair I am recommending them here. Thank you!
Customer Service - 5.0/5.0 -
I’ve never been to a better auto body shop. Stephen was amazing. He kept me updated every week, explained things to me perfectly clear, and made the entire experience non stressed. Not only did they fix my car, they even cleaned the inside for me. Stephen was the best and I genuinely think he deserves a raise for the ambition and effort he put in to make sure I was taken care of. If anyone I know is in need of auto body repair I am recommending them here. Thank you!
Returned Clean
My Experience - 5.0/5.0 -
This was my first ever accident and I was really optimistic on whether or not the repairs were gonna be brand new and to my surprise it looks like nothing ever happened. Thanks for job. Well done.