Caliber - North Bethesda

4.4 (3,537reviews)
88%
5511 Nicholson Lane,  Rockville,  MD  20852

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,537)

My Experience

Gabriel Wilson was great to work with. He kept me informed during the process and completed the repair one day before his original estimate. The car looks like new@

My Experience

Professional, timely, and high quality work.

My Experience

Gabriel was very attentive to my case and was very diligent in trying to get my car ready asap

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We had a great experience with Caliber Collision while getting my car repaired after some branches damaged the windshield. From start to finish, everyone was helpful and professional. Amir at the front desk was especially helpful whenever we called with questions and made the process easy when we dropped off and picked up the car. Wayne also gave us a thorough walk-through when we picked up the vehicle, which we really appreciated.

Likely to Recommend

Repair Quality

We had a great experience with Caliber Collision while getting my car repaired after some branches damaged the windshield. From start to finish, everyone was helpful and professional. Amir at the front desk was especially helpful whenever we called with questions and made the process easy when we dropped off and picked up the car. Wayne also gave us a thorough walk-through when we picked up the vehicle, which we really appreciated.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Wonderful repair to my car. Looks like a new car. Professional, courteous service and daily progress reports beyond expectations. Will gladly recommend your company

My Experience

Great job

Likely to Recommend

Repair Quality

Repairs completed well & look great. Interior also detailed, which was a pleasant bonus - thanks!

Customer Service

No problems. Easy to schedule and pick up went smoothly. Automated updates (text) didn’t quite agree with phone updates from personnel, but both were helpful overall

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for everything

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Repair Quality

Customer Service

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Repair Quality

Quality is great. Time it took was not.

Customer Service

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Repair Quality

Great job by your Team!!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Communication with customers needs improvement. I called multiple times for updates and never got a call back, even though I was promised one. I also never got any replies to my texts.

Likely to Recommend

You guys deserved a 20+

Repair Quality

100%

Customer Service

Outstanding service from day 1