Caliber - North Bethesda

4.4 (3,543reviews)
88%
5511 Nicholson Lane,  Rockville,  MD  20852

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,543)

My Experience

Exceptional service. Everyone was professional and kind, and helped me with all aspects of the process. My car looks great and I am very happy with the results. I would highly recommend anyone to use your services. I am beyond thankful for your help.

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Returned Clean

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Excellent work and the vehicle was ready when the estimated it would be done.

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Returned Clean

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My Experience

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excellent customer service

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Car was fixed promptly and well.

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Easy process, great work and loved getting g my car cleaned.

Customer Service

Took couple of times to get on the schedule and some miscommunication, but promptly resolved

Returned Clean

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Returned Clean

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Great service. Looks like new

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Returned Clean

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Looks like new! 😁

Customer Service

I had a great experience working with Amir and Wayne throughout the entire process. My situation was complicated due to insurance issues, and at one point I honestly thought it wouldn’t get resolved. They were patient, professional, and incredibly helpful every step of the way. Despite all the back-and-forth, they never seemed frustrated and continued working with me until everything was sorted out.

Returned Clean

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Polite and informative.

My Experience

Your staff is so amazing from front desk to repairs.

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My Experience

Excellent customer service, They finished the work ahead of schedule. 💯 satisfied.

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Costumer service great, they did excellent job in my car. 💯 satisfied .

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Friendly and respectful .

My Experience

Totally satisfied - including registering

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My Experience

Even though it took a while to get the job done, I know that the delay in the parts was not their fault. I appreciate the job they did and I am very happy with the work that was done.

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Very happy with repair work. Only complaint is that responses to my inquiries were being ignored, and I needed to call to get any information about the states of the repair. Overall, very satisfied.

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Customer Service

This location, who we’ve used before, is always responsive to any questions we have about what’s going on with the repair, the process, the estimated time for completion, and they are very good at uncovering hidden damage that isn’t obvious to other repair facilities