Caliber - North Bethesda
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The process took longer than I expected, but the end result was satisfactory.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The most important aspect of the process I believe is communication and I was able to get some information in the process.
Likely to Recommend - 4.0/5.0 -
I will recommend that you do a good job.
Repair Quality - 4.5/5.0 -
I’m just going to be honest and tell you that I’m very happy with the job that you have done and that I will continue saying that I’m very happy about the job being done.
Customer Service - 4.0/5.0 -
I’m very happy with the way you guys handled the repairs in my car.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Communication was difficult. And when I went to retrieve items from my vehicle there was an altercation taking place in the garage presumably between two employees. This made me feel unsafe.
Customer Service - 3.0/5.0 -
Slow communication.
Returned Clean
Likely to Recommend - 3.0/5.0 -
The work is neat and clean. But the job is incomplete.
Repair Quality - 2.5/5.0 -
They were hard to reach and did not provide me up dates. I went there several times and my car has not yet been completed. There is a stick that goes on the fender to stop scratching and the number plate casing where not done.
Customer Service - 2.5/5.0 -
Again no one called me to give me updates and they were hard to reach because of the center intake. Is who you would call.
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Never received a phone with an update even though I asked to contact me twice a week.
Customer Service - 0.5/5.0 -
They don't keep you updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and friendly staff. Excellent service. Recommend the team to anyone
Customer Service - 5.0/5.0 -
Best team .. very through and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Without question, I would recommend them.
Repair Quality - 5.0/5.0 -
Caliber did a fantastic job. Their customer service was second to none. Josue was top notch from the get go
Customer Service - 5.0/5.0 -
Best I've ever dealt with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was awesome and Gabriel and Amir took care of me during the entire process!! I highly recommend Caliber Collison.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were completed quicker than expected, dropped off & picking up the car was fast & efficient, and all of the staff I had interactions with were friendly & very professional.
My Experience - 0.0/5.0 -
I was told it was being washed and when I got there the car would not start correctly and it was not washed it was a Friday. I had to go back the following Monday and I drive away and the engine light turns on, so I have to go tomorrow the. I will go again because a part is still on order
Likely to Recommend - 2.5/5.0 -
Don’t really know if I would maybe
Repair Quality - 2.5/5.0 -
Don”t know I still do not have my car
Customer Service - 4.0/5.0 -
Employees are very polite, but I am getting frustrated that my car is not ready